客房部文员
Hotel Brand: InterContinental Hotels & Resorts
Location: China, Guangdong, Shenzhen
Hotel: 深圳市华侨城深南大道9009号, 深圳市, Shenzhen, Guangdong, China
Job number: A561217173
Salary: 4000 - 5000
1. 负责客房部日常文书处理，包括入住/退房登记表、客房状态报表、物资领用单等文档的整理、录入与归档；
2. 协助部门完成各类会议安排、通知传达及内部沟通协调工作；
3. 接收并准确记录客人服务需求、投诉建议等信息，及时转达至相关岗位并跟进反馈；
4. 配合完成客房运营数据统计、分析及基础报表制作，保障信息准确性和时效性；
5. 维护部门办公设备及文件办公设备及文件资料，确保工作环境有序、信息安全。
1. 大专及以上学历，专业不限，具备1年及以上酒店客房或服务业文职类岗位工作经验；
2. 熟练使用Office办公软件（Word、Excel、PPT），具备良好的文字表达与数据处理能力；
3. 具备较强的服务意识、沟通协调能力及责任心，能适应酒店运营节奏与轮班安排；
4. 遵守职业操守，严格保护客人及公司相关信息隐私，无违法违规记录；
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Salary: 4000 - 5000
