宾客关系主任/接待员
Hotel Brand: Holiday Inn Resort
Location: China, Zhejiang, Ningbo
Hotel: 宁海县, 宁波市, Ningbo, Zhejiang, China
Job number: A561211827
Salary: 3800 - 4800
1. Performs check in, check out and room change procedures and ensuresall data are entered completely into the hotel systems in accordance withreservation
履行入住、退房和换房手续，并确保所有资料都按照预订情况完整的输入酒店电脑系统。
2. Maintains cashier float and ensures accurate daily report of allmoney received
保持库存现金限额并保证每日对所收现金进行准确报告。
3. Cashes hotel guest’s personal and travelers checks and assists withcurrency exchange
为酒店客人的个人支票及旅行支票兑换现金，并协助进行外汇兑换。
4. Keeps abreast of all modifications to accounting policies andprocedures
随时留意会计政策和工作程序的变化 。
5. Responsible and attends to guest’s request of using the service ofsafety box at all times
随时负责回应客人关于使用保险箱服务的要求。
6. Knowledgeable of all special promotion procedures, for programs suchas; Seasonal Packages, Frequent Flyers Programs, and also IntercontinentalHotels Group Loyalty programs.
熟知所有特别促销活动，如：季节性套餐计划、常客优惠计划以及洲际酒店集团忠实方案。
7. Attends to guest’s complaints, inquiries and requests, refereesproblems to supervisor/Assistant Manager if he/she unable to assist
处理客人的投诉、问询和请求，如果自己无法提供协助，则将问题转给主管和经理助理。
.
At Holiday Inn Resorts, we know a lot goes into planning a holiday. So we bring it all together.
Scampering feet in a kids’ club, raised feet in a fireside lounge. Diving into a refreshing pool, dining on some tasty eats. Exploring our surroundings, discovering our activities. So let’s talk about you. Ever dreamed of working beside a golf course, theme park or beach? Can your local knowledge and helpful nature bring experiences and families together?
We thought so too – so come join the fun.
Scampering feet in a kids’ club, raised feet in a fireside lounge. Diving into a refreshing pool, dining on some tasty eats. Exploring our surroundings, discovering our activities. So let’s talk about you. Ever dreamed of working beside a golf course, theme park or beach? Can your local knowledge and helpful nature bring experiences and families together?
We thought so too – so come join the fun.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Salary: 3800 - 4800
