房务部经理
Hotel Brand: Holiday Inn Resort
Location: China, Zhejiang, Ningbo
Hotel: 宁海县, 宁波市, Ningbo, Zhejiang, China
Job number: A561211784
Salary: 13000 - 16000
1、全面负责房务部日常运营管理工作,以及统筹安排与监督执行;
2、制定并优化房务部工作流程及服务标准,确保酒店服务质量符合公司要求及行业规范;
3、负责房务部员工排班、培训、绩效考核及团队建设,提升员工专业素养与服务意识;
4、监督客房清洁、布草管理、设备维护等工作,确保设施完好、卫生达标;
5、处理客户投诉及突发事件,及时解决问题并提升客户满意度;
6、控制房务部运营成本,合理调配物资,避免浪费;
7、与其他部门(如销售、工程、安保等)保持高效沟通,确保酒店整体运营顺畅。
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At Holiday Inn Resorts, we know a lot goes into planning a holiday. So we bring it all together.
Scampering feet in a kids’ club, raised feet in a fireside lounge. Diving into a refreshing pool, dining on some tasty eats. Exploring our surroundings, discovering our activities. So let’s talk about you. Ever dreamed of working beside a golf course, theme park or beach? Can your local knowledge and helpful nature bring experiences and families together?
We thought so too – so come join the fun.
Scampering feet in a kids’ club, raised feet in a fireside lounge. Diving into a refreshing pool, dining on some tasty eats. Exploring our surroundings, discovering our activities. So let’s talk about you. Ever dreamed of working beside a golf course, theme park or beach? Can your local knowledge and helpful nature bring experiences and families together?
We thought so too – so come join the fun.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Salary: 13000 - 16000