Assistant Human Resources Manager | InterContinental Halong Bay Resort
Hotel Brand: InterContinental
Location: Vietnam, Ha Long City
Hotel: Halong Bay Resort (HPHHL), Peninsula 2, Halong Marina Urban Area, Hoang Quoc Viet, Bai Chay Ward, Quang Ninh Province, 200000
Job number: 153674
Job Description:
As the Assistant Human Resources Manager, you will work closely with the Director of Human Resources to oversee key HR functions, including recruitment and employment, compensation and benefits, employee relations, and employee recognition programs for hotel colleagues. You will help ensure compliance with company policies and support organizational initiatives while fostering a positive and engaging workplace culture. Maintaining confidentiality in all HR-related matters is essential.
• Familiarizes and enforces the IHG HR framework including systems of:
- Interviewing and Recruitment
- Induction and orientation
- Performance Appraisal
- Employee Administration
- Succession
• Familiarizes and enforces local HR policies and procedures
• Liaises with individuals outside the hotel including, but not limited to, employee benefits representatives, attorneys, applicants, government officials, colleges and universities, competitors and other members of the local community
• Manages Human Resource Department, ensuring compliance with all Corporate, area and hotel policies and procedures; and current local and government regulations pertaining to employment practices
• Assists the Director of Human Resources, where appropriate, in the development and preparation of the Hotel’s Strategic Plan, Marketing Plan and Goals Programme
• Ensures clear lines of communication exist to disseminate information affecting employer - employee relations, employee activities and hotel policies and programmes
• Prepares and submits periodic reports for management’s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc.
• Maintains and updates files on employee records, legal documents and other Personnel matters, efficiently and confidentiality
• Maintains effective communications at all levels of management and staff
• Assists in maintaining and creating a positive atmosphere within the hotel that allows for open two way communication that ensures morale and productivity reach the highest possible levels
• Develops and implements recruiting and screening systems and procedures in order to attract qualified candidates for position vacancies
• Monitors the administration of the Performance Appraisal Programme and acts in an advisory capacity to hotel department heads on the process
• Ensures all staff facilities are maintained in good order and meet hotel’s cleanliness standards
• Deals with all problems relating to individuals in an understanding, caring and confidential manner
• Ensures all staff are aware of company benefits and make these available
• Reviews hotel benefits and compensation levels in comparison with service sector competitors and makes recommendations to ensure the hotel remains competitive within the local employment market as appropriate
• Monitors present and future trends, practices and systems in the personnel field and makes recommendations as appropriate
• Serves as a member of the Union negotiating team and actively participates in the establishment of Union agreements
• Oversees the implementation and administration of Union agreements
• Maintains control of Pension plans and safeguards both Company and staff interests. Ensures that all Government Regulations are adhered to
• Maintains hotel Disciplinary Procedures, conducts disciplinary meetings and completes the necessary documentation as necessary
• Ensures that all staff abide by the hotel dress codes and hotel rules
• Contributes towards regional activities as directed
• Works with Superior in the preparation and management of the Department’s budget
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by the management from time to time
Required Skills
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Knowledge of Local Labour and Employment Regulations.
• Proficient in the use of Microsoft Office
• Problem solving, analytical, reasoning, motivating, organizational and training abilities.
• Good writing skills
Qualifications
• Bachelor’s degree or Diploma in Human Resources or Business Administration
Experience
•3 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience
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