Engineering & Security Manager - InterContinental New York Barclay

Do you see yourself as an Engineering & Security Manager? What's your passion? Whether you're into sports, shopping or just reading a good book, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.  

• Manage the day-to-day activities of Security and Engineering teams, including scheduling, work assignments, and coverage planning.
• Oversee completion of maintenance projects, preventive maintenance programs, and safety compliance inspections.
• Conduct regular department meetings, communicate policies and procedures, and ensure effective collaboration between Security, Engineering, and other hotel departments.
• Alert management to potentially serious issues impacting safety, maintenance, or compliance.
• Monitor department performance and initiate corrective action as needed.

• Maintain a safe and secure hotel environment through enforcement of safety procedures and federal, state, and local compliance.
• Oversee fire and life safety systems, including monthly checks, drills, and certification renewals (FSD, AED, Fire Extinguishers, etc.).
• Manage the incident reporting process and investigate all loss, safety, or security incidents involving guests or employees.
• Conduct and document monthly safety meetings, drills, and follow-ups on open risk items.
• Oversee and maintain hotel key management systems (Visionline, KeyPro, fobs, and beacons).

• Supervise maintenance and repair of hotel systems including HVAC, plumbing, mechanical, electrical, and general building operations.
• Implement preventive maintenance programs to ensure equipment reliability and compliance with brand standards.
• Maintain security of tools, equipment, and inventory to minimize waste and loss.
• Ensure proper upkeep of public spaces, guestrooms, and back-of-house areas through regular inspections.
• Schedule and supervise outside contractors as necessary for specialized maintenance or life-safety projects.

• Train and educate employees on safety, emergency, and security procedures in compliance with OSHA and local fire codes.
• Maintain all necessary certificates of fitness, licenses, and training documentation for both departments.
• Support continuous improvement initiatives related to loss prevention, energy efficiency, and regulatory compliance.

• Manage departmental budgets, control labor costs, and maintain expense within forecast.
• Prepare financial and operational reports as required by management and ownership.
• Maintain accurate audit reports and risk management documentation.

• Promote teamwork and communication with all departments to ensure guest satisfaction and operational excellence.
• Respond promptly to guest concerns or safety issues.
• Represent the hotel in safety, compliance, and community relations as required.

• Serve as “Manager on Duty” as scheduled.
• Perform other related duties as assigned.

• College or vocational training plus five years of combined security and/or engineering experience, including supervisory responsibility.
• Experience in luxury hotel operations or equivalent facilities management setting required.
• Knowledge of OSHA, NFPA, FDNY, and NYC DOB regulations.
• FSD Certification required.
• EPA Level 3 / HVAC certification preferred.
• Working knowledge of plumbing, electrical, and mechanical systems, along with security and surveillance technologies.
• CPR and First Aid certification required.
• Ability to lead cross-functional teams and coordinate multi-departmental priorities.
• Excellent communication, organization, and leadership skills.
• Must be available to work nights, weekends, and holidays as operationally required.

Physical Requirements:

• Frequently standing, walking, climbing, and handling tools/equipment.
• Lifting, carrying, pushing, and pulling items weighing up to 100 pounds.

At the InterContinental New York Barclay, we believe our leaders grow through experience, accountability, and purpose. In this role, you will gain:

• Salary Range: $80k - $90k Annually
• Cross-Functional Expertise: Exposure to both Security and Engineering disciplines, building a strong foundation in facilities operations, safety, and regulatory compliance.
• Leadership Development: Opportunities to lead diverse teams, influence decision-making, and develop management skills through active participation in strategic planning and operational execution.
• Brand & Operational Knowledge: In-depth understanding of IHG brand standards, crisis response procedures, and sustainability initiatives that elevate our guest and colleague experience.
• Career Growth: Visibility within IHG’s New York portfolio and the Americas region, positioning you for future advancement within Engineering, Security, or broader hotel operations.

Impactful Contribution: A direct role in safeguarding our colleagues, guests, and assets—ensuring that every experience at The Barclay reflects excellence, safety, and genuine care.