Global Learning Excellence Manager - UK
Hotel Brand:
Location: United Kingdom, Windsor
Hotel: Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS
Job number: 153249
Lead the strategic execution of enterprise learning initiatives through robust change management and project management practices by creating and manage a compelling, consistent brand identity and communications strategy for IHG University. Oversee the successful implementation of IHG University programs by driving alignment, adoption, and impact across global stakeholders.
Your day to day
- Lead cross-functional project teams to deliver key learning initiatives, ensuring alignment with business goals, timelines, and budgets.
- Develop and execute change management strategies to support the adoption of learning programs, tools, and platforms across corporate and hotel audiences.
- Manage project plans, risk mitigation strategies, and stakeholder communications for global learning rollouts.
- Develop and maintain the IHG University brand identity, voice, and design standards in partnership with internal and external stakeholders.
- Design and lead internal learning communication strategies for key initiatives (e.g., leadership development, enterprise platforms, brand standards).
- Create and execute communication campaigns to increase awareness, adoption, and engagement in learning solutions across corporate and hotel audiences.
- Partner with global and regional communications teams to cascade and amplify learning messaging through enterprise channels
- Partner with global and regional communications teams to cascade and amplify learning messaging through enterprise channels, ensuring seamless integration of learning solutions into business processes.
- Manage learning communications channels (e.g., internal newsletters, strategic leader messaging, intranet, digital signage, social platforms, email campaigns).
- Establish and track communications metrics to optimize engagement and continuously improve campaigns.
- Build alignment with cross-functional stakeholders including Brands, HR, Marketing, Global Corporate Affairs, and Learning Delivery teams.
- Partner with design and media vendors or internal teams for high-impact visual storytelling.
What we need from you
- Strong project management skills, including managing multiple complex initiatives from strategy to execution, with proficiency in platforms such as Smartsheet, Asana, and Microsoft Project.
- Expertise in change management methodologies (e.g., Prosci, ADKAR) and related tools.
- Ability to analyze data and metrics to inform decisions and demonstrate impact.
- Exceptional written and verbal communication skills, with the ability to simplify complex concepts and tailor messaging to diverse audiences.
- Skilled in storytelling, visual communication, and engagement strategies, leveraging digital platforms like SharePoint, Adobe Creative Suite, and Canva.
- Proficient in digital communications and marketing tools, including email marketing platforms.
- Strong ability to influence and collaborate across all organizational levels, including executive stakeholders.
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
