Intern- Operations
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: United States, New York, New York
Hotel: HY36 Midtown Manhattan (NYCPC), 320 W 36th St, 10018
Job number: 158813
The Hotel Operations Intern will be provided with a professional learning experience in a hands-on, project oriented work environment. This internship opportunity will prepare you for entry into the business world. You will have the opportunity to shadow various areas of Hotel Operations including Front Desk, VIP Check In, Bell & Door Services, Housekeeping and you will be given assignments and projects to complete. You will learn about the importance of customer service. Specifically, you would be responsible for performing the following tasks to the highest standards:
Assist Rooms & Sales with booking, coordinating, and organizing Packages.
Assist Front Office with club enrollments.
Booking.com and Expedia.com extranet maintenance - replying to guest requests and inquiries.
Assist with technology and sustainability initiatives.
Greet and assist guests, responding to requests in a timely, friendly, and efficient manner.
Perform word processing, typing, e-mailing, data entry, filing, faxing, copying, processing mail, and taking notes and/or dictation.
Answer telephones.
Expedite correspondence.
Perform other general office duties and assist with special projects, as needed.
Perform assigned duties as directed by the department manager and direct supervisor.
Cross-train in additional departments, as needed.
Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
Salary- $17.00 (hourly)
Who we are
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Important information:
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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- If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
