Marketing Manager- Crowne Plaza Muscat

Your Day-to-Day work: 

• Assists with the preparation and execution of the annual marketing plan to budget.

• Provides support to Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house and external guests with promotions that drive incremental revenue to the hotel.

• Assists with the management of F&B media schedules email marketing and display advertising.

• Stays informed about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.

• Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice.

• Supports facilitation of social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).

• Assists with promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.

• Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.

• Participates in the development of comprehensive PR plan per quarter along with agency;

• Assists with writing and distribution of all press releases for property events, promotions, and outlets.

• Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities.

• Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.

• Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.

• Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.

• Supports the production of all property, F&B display, and temporary signage in hotel public areas.

• Assists with the execution of F&B direct marketing activities.

• Verifies all collateral is as per brand standard guidelines

• Assists in the development, co-ordination and execution of all communications activities.

• Supports communications duties and functions as deemed necessary.

• Assists in the liaison and execution of joint F&B promotions.

• Works with the DOSM to initiate and implement marketing strategies

What We Need From You: 

• Minimum of 3-4 years of experience in marketing, preferably in the hospitality & F&B sector.

• Proven knowledge of digital marketing, social media, and promotional campaigns.

• Excellent written and verbal communication skills. Knowledge of Arabic language will be a plus.

• Strong organizational, planning, and project management abilities.

• Proficient in MS Office; familiarity with marketing and design tools.

• Ability to work effectively as part of a team and across multiple departments.

• Flexibility to work shifts, weekends, and public holidays as required.

What We Offer:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.