Program Analyst- MIS Support- (Holiday Inn Express SAMHI Portfolio 12 Hotels)

Key Responsibilities

MIS & Reporting

• Prepare and maintain daily, weekly, and monthly MIS reports across commercial and operational functions.
• Develop and manage performance dashboards and trackers.
• Ensure accuracy and timely circulation of reports to stakeholders.
• Utilize advanced Excel functions including Pivot Tables, Lookups, and data analysis tools.
• Maintain and update centralized reporting formats and databases.

Commercial & Business Support

• Support commercial and revenue teams with performance tracking, data analysis, and reporting requirements.
• Assist in managing tasks across the Holiday Inn Express portfolio.
• Support business reviews and strategy discussions through data-backed insights.

Coordination & Stakeholder Management

• Coordinate with internal teams to ensure smooth execution of assigned projects and tasks.
• Share structured business updates with stakeholders and ownership team when required.
• Track deliverables and ensure adherence to timelines.

Candidate Profile

Education

• Bachelor’s degree in Business Administration, Hospitality Management, Analytics, or related field.

Experience

• 2–4 years of experience in MIS reporting, analytics, or program coordination.
• Experience in hospitality or service industry will be preferred.

Technical Skills

• Advanced MS Excel skills (Pivot Tables, VLOOKUP, data management, etc.)
• Strong data interpretation and reporting skills.
• Experience with reporting or visualization tools will be an added advantage.

Behavioral Competencies

• Strong communication and presentation skills.
• Highly organized with strong time management abilities.
• Proactive and eager to learn.
• Ability to work in a fast-paced environment and adhere to timelines.
• Strong attention to detail and analytical mindset.

Key Success Factors

• Accuracy and timeliness of MIS reporting.
• Effective coordination across teams.
• Quality of communication with stakeholders and partners.
• Ability to support commercial performance tracking.