Reservations Supervisor预订主管
Hotel Brand: Hotel Indigo
Location: China, Chongqing, Chongqing
Hotel: 重庆市渝中区朝天门街道接圣街2号24F至32F、34F至40F重庆朝天门英迪格酒店, 重庆市, Chongqing, Chongqing, China
Job number: A561210911
1、负责预订服务中心的日常运营管理，确保预订流程高效顺畅
2、监督团队成员完成客房预订、变更、取消等业务操作
3、处理复杂预订问题和客户投诉，提供解决方案
4、分析预订数据，定期提交运营报告和改进建议
5、制定并优化预订服务标准和操作流程
6、协调与其他部门的沟通协作，确保信息准确传递
1、具备酒店管理或相关领域工作经验者优先
2、优秀的客户服务意识和沟通协调能力
3、能够熟练使用酒店管理系统和办公软件
4、具备团队管理经验，善于激励和指导员工
5、工作细致耐心，能承受一定工作压力
6、具备良好的数据分析能力和问题解决能力
Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.
Bring your story, to inspire new ones.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
