Safety & Security Officer - Regent Santa Monica Beach

About Us:

Regent Santa Monica Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. 

Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. 

Job Summary:

As a Safety & Security Officer, you will be responsible for protecting the property’s assets and ensuring a safe and secure environment for our colleagues and guests. The ideal candidate will be highly responsive to detecting suspicious or criminal behavior, preventing theft, and avoiding vandalism.

A Little Bit About Your Day:

Reporting to the Director of Safety & Security, you will:

• Promote Regent’s service philosophy and style through our people attributes. 
• Maintain impeccable personal grooming standards to uphold the professional and property style of the resort.
• Ensure a safe environment through diligent patrols, access control, equipment distribution, and documentation.
• Maintain visibility and attentiveness, greeting colleagues, guests, and vendors courteously.
• Respond swiftly to distress calls, panic alarms, and emergencies, including disorderly conduct and disruptive individuals.
• Uphold the company’s reputation with professionalism and legal compliance.
• Collaborate with other security officers to provide effective protection and coverage.
• Patrol the property on foot, ensuring personnel, assets, buildings, gates, and fences are secure in all weather conditions.
• Investigate and take lawful action on accidents, incidents, trespassing, suspicious activities, safety, and fire events, following corporate policy.
• Control and monitor surveillance equipment, perform building and equipment inspections.
• Monitor access points, permit or deny entry, and redirect trespassers.
• Complete daily reports with relevant information, observations, surveillance footage, and signatures.
• Secure all doors, windows, and exits as required per shift.
• Adhere to all department and resort guidelines, policies, and procedures.
• Maintain open communication with all resort departments to ensure smooth operations and guest satisfaction.
• Perform other duties as assigned.

What We Need From You:

• Two to three years of Safety & Security experience, preferably within the luxury hotel industry.
• Strong guest orientation and excellent hospitality skills.
• Fluent in English, with the ability to read, write, and speak.
• Physical ability to stand, stoop, bend repetitively, and lift up to 50 lbs.
• Flexibility to work a schedule that includes weekends.
• Proficiency with computers and aptitude for learning new software and systems.
• Experience with security equipment and surveillance systems.
• Certification in first aid, CPR/BLS, and self-defense preferred.

What You Can Expect From Us:

The hourly pay range for this role is $30.00 to $34.00. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. 

We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.