Senior Director, Commercial New Openings
Hotel Brand: IHG Corporate
Location: China, Shanghai, Shanghai
Hotel: 上海市, Shanghai, Shanghai, China
Job number: A561171411
As the Senior Director of Commercial Pre-Opening Greater China (GC), you will lead the end-to-end commercial preparation for all new hotel openings across multiple brands and sub-regions. You are accountable for establishing standardized operating frameworks and cross-functional collaboration mechanisms to ensure timely completion of all pre-opening commercial activities, while laying a solid foundation for post-opening performance.
Your day to day
Strategic Leadership
• Develop and continuously optimize commercial pre-opening frameworks for multi-brand portfolio
• Establish scientific project evaluation models for optimal resource allocation
• Define KPIs and monitor regional project progress
Project Execution
• Manage multiple parallel pre-opening projects using professional PM methodologies
• Develop and maintain project management tools (timeline tracking, risk assessment)
• Ensure a fully on-time completion of critical milestones
• Proactively identify and resolve project bottlenecks
Cross-functional Collaboration
• Establish corporate-level pre-opening coordination mechanisms
• Ensure seamless alignment between key business functions
• Drive solutions for cross-functional challenges
Quality Assurance
• Implement digital dashboards for real-time project monitoring
• Conduct regular post-mortems to improve opening efficiency
• Provide on-site support for strategic flagship openings
Talent Development
• Build career pathways for commercial pre-opening managers/specialists
• Develop future commercial leaders through high-impact projects
• Establish knowledge management system to capture best practices
What we need from you
Technical Expertise
• Mastery of hotel commercial systems (IHG systems preferred)
• Advanced data analysis and decision-making capabilities
• Professional project management certification preferred (e.g., PMP)
Management Competencies
• Standardization and process optimization mindset
• Exceptional cross-functional coordination skills
• Proven ability to deliver complex projects under pressure
• Track record of managing ≥25 parallel projects
Leadership Attributes
• Balanced strategic thinking and execution focus
• Talent identification and development aptitude
• Ability to align short-term targets with long-term objectives
Qualifications
• Master's degree or MBA preferred
• PMP or equivalent certification strongly preferred
Experience
• 10+ years in hotel pre-opening or commercial management
• Successful leadership of multi-brand, cross-regional openings
• Experience with luxury/upscale brand launches preferred
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
