Waiter / Waitress

We are seeking enthusiastic, service-oriented Waiters / Waitresses to deliver attentive, professional, and personalized dining experiences within a four- or five-star hotel environment. This role is ideal for hospitality professionals who take pride in service excellence and understand the importance of consistency, courtesy, and guest engagement.

A professional overview of your role:
As a Waiter / Waitress, you will be responsible for providing high-quality food and beverage service, ensuring guests enjoy a welcoming atmosphere and memorable dining experience in line with brand standards.

Key responsibilities include:

• Greeting guests warmly and ensuring they are comfortably seated.
• Presenting menus, providing accurate information on food and beverage offerings, and taking orders efficiently.
• Serving food and beverages promptly, professionally, and according to service standards.
• Ensuring tables, service stations, and dining areas are clean, organized, and well presented at all times.
• Handling guest requests, feedback, and basic service recovery with professionalism and care.
• Coordinating closely with Kitchen, Bar, and Stewarding teams to ensure smooth service flow.
• Clearing and resetting tables efficiently for continued service.
• Following hotel SOPs, hygiene, safety, and service standards at all times.
• Supporting upselling initiatives and promoting menu specials where appropriate.
• Maintaining a professional appearance and positive attitude throughout service.

What we are looking for:

• Previous experience as a Waiter / Waitress, preferably in a four- or five-star hotel or upscale restaurant.
• Strong guest service skills with a friendly and professional demeanor.
• Good communication skills in English; Arabic language will be an advantage.
• Well-groomed appearance and confident interpersonal skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong teamwork and reliability.
• Flexibility to work shifts, weekends, and public holidays.
• Food & Beverage or hospitality training will be an advantage.

Why join us:
At IHG®, exceptional dining experiences are created through genuine care and consistent service. This role offers the opportunity to grow within a professional Food & Beverage team where passion, teamwork, and True Hospitality define every guest interaction.