[InterContinental Phu Quoc] - Human Resources Supervisor - Activities

People

• Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
• Train colleagues to make sure they deliver with compliance and to the standards we expect
• Promote teamwork and quality service through daily communication and coordination with other departments
• Recommend or initiate any HR elated actions where needed
• Ensures clear lines of communication exist to disseminate information affecting employer - employee relations, employee activities and hotel policies and programmes.
• Liaise with Trade Union for related employee activitives.
• Supporting manage operation of clinic and nurse’ duty
• Handling employee relations, welfare and benefits such as, duty meal at canteen, birthday, welcome, farewell, recognition programs.

Guest Experience

• Assists the Human Resource Manager/ Director (HRM/HRD), where appropriate, in the development and preparation of the Hotel’s Strategic Plan, Marketing Plan and Goals Programme
• Maintains effective communications at all levels of management and staff.
• Assists in maintaining and creating a positive atmosphere within the hotel that allows for open two way communication that ensures morale and productivity reach the highest possible levels.
• Participates in developing and implementing programmes to ensure employee security and safety.
• Ensures all staff are aware of company benefits and make these available.

Financial 

• Monitor budget and control expenses with a focus on labour costs, benefits related (healthcare, canteen, activitives….ect)
• Mitigate financial risks associated with employee relations issues 

Internal Activities:

• As the Internal Employee Activity Supervisor, you will be responsible for designing, coordinating, and implementing various employee engagement and wellness initiatives within the organization. Your primary objective will be to foster a positive work environment, enhance employee morale, and promote a healthy work-life balance. This role requires creativity, excellent communication skills, and a deep understanding of employee needs and interests.
• Organize and execute a wide range of employee engagement events, such as team-building activities, holiday celebrations, and wellness workshops.
• Coordinate logistics, including venue selection, catering, and entertainment, to ensure seamless execution of events.
• Collaborate with cross-functional teams to gather feedback and improve future events.

Wellness Program Management:

• Develop and manage wellness programs aimed at promoting physical and mental well-being among employees.
• Partner with external vendors and health professionals to offer educational sessions, fitness classes, and other wellness initiatives.
• Monitor participation and assess the effectiveness of wellness programs through employee feedback and data analysis.

Employee Recognition Programs: Develop creative ways to celebrate and implement employee recognition programs to acknowledge outstanding performance, milestones, and contributions.

Communication and Promotion:

• Create compelling communication materials, including newsletters, posters, and emails, to promote upcoming events and initiatives.
• Utilize internal communication channels, such as intranet portals and social media platforms, to engage employees and generate excitement.
• Act as a liaison between employees and management to ensure their voices and suggestions are heard and considered in activity planning.
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety
• Be a friendly face and helping hand to our guests 
• Look smart – wear your uniform with pride
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
• May assist with other duties as assigned by management