[InterContinental Phu Quoc] - Human Resources Supervisor - C&B

YOUR DAY-TO-DAY

People
•    Arrange everyday activity, planning work tasks and ensuring you always have the right colleagues and resources to do your job.
•    Comply with law and internal standards, requirements related to employment papers (personal profile, labour contract, decision, appendix, PAF…ect)
•    Ensure payroll processed with all supporting documents verified and approved properly, payroll system is followed as set-up. 
•    Make promised benefits available and easily and timely applicable for staffs
•    Train colleagues where required to make sure their compliance to regulations and standards of the company
•    Promote teamwork and quality service through daily communication and coordination with other colleagues and departments
•    Suggest any HR related actions required 
•    Support administration and organizing annual  staff satisfaction survey
•    Conduct related part in Orientation to new comers 
•    Follow up Clearance & Exit Interview
•    Maintain accurate and up-to-date personnel files and records for all employees efficiently and confidentiality
•    Be active part in organizing staff activities
•    Develop yourself and always look for ways to improve performance through self-review, working on feedback of others, creating development goals for proper action with timeline.
•    Build great relations with outside contacts related to tasks assigned (Insurance, Labour…)
•    Drive a performance of Compensation & Benefits team, make development plan for team member, conduct development progress and monthly catch up with team
•    Organize, schedule and adapt work tasks for Compensation & Benefits team to meet conflicting deadlines and respond to changing situations.
Guest Experience
•    Assist in maintaining and creating a positive atmosphere within the hotel that allows for open two way communication and  ensures morale and productivity reach the highest possible levels, achieving colleagues’ satisfaction
•    Monitor legal documents for expats like Visa, work permit, resident card and other immigration procedures.
•    Comply with grooming and hotel’s rules and regulations.
•    Be a friendly face and helping hand to our colleagues and guest. 
•    Look smart – wear your uniform with pride    Financial 
•    Prepare as of guidelines to create annual budget, benefits, bonus and salary review.
•    Monitor leave data system and ensure timely reports with analysis is provided to management to arrange clearance or pay to staffs as required.
•    Process inputs required for tax and insurance; 
•    Recommend payroll system changes/updates when appropriate for better efficiency
Responsible Business
•    Familiarizes and enforces local HR policies and procedures
•    Monitors the administration of the Performance Appraisal Programme, maintain up-to-date records of staffs’ PDP and performance review in their files and have online file available for use at any time needed.
•    Monitor HR roster and attendance record for approval to process payroll.
•    Conduct annual HR compliance/standards self-audit
•    Liaison with Social insurance, labor authorities and update new laws and regulations
•    Prepare and submits periodic reports for management’s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc.
•    Ensure applicable laws, regulations, IHG policies and procedures, and union agreements are followed in relation to Grievance and Disciplinary procedures.
•    Maintain hotel Disciplinary Procedures, Handling grievances at the initial stages and propose actions
•    Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
•    May assist with other duties as assigned by management