上什主管 Steamer 1

FINANCIAL RETURNS 财务汇报:

• Assists in co-ordinating the preparation of the departmental annual budget
• 协助协调本部门年度预算的准备工作
• Controls and monitors departmental costs on an ongoing basis to ensure performance against budget
• 在运行过程中控制和监督部门成本，使部门运行符合预算
• Maintain and monitor all the assets in good condition and records

• 并保持设备运作良好并记录

PEOPLE 员工团队:

•  Assist identify training needs and plan training programs for the associates.
• 协助确定培训需要,计划培训内容。
• Conducts training for the associates in accordance with the Annual Training Plan in order that associates have necessary skills to perform their duties.
• 按照年度培训计划参与指导培训, 以保证所有员工具备相应的服务技能。
• Liaises and inform the Food and Beverage Department and Human Resources Department of all training session 所有培训都需要联系并通知餐饮以及人力资源部门
• Assists in the training of the associates ensuring that they have the necessary skill to perform their duties with maximum efficiency. 协助培训员工确保他们具备相关必要的服务技能, 高效率的完成任务
• Assist in conducting associates’ yearly performance appraisals. 协助对员工进行年度工作评估。
• Assists in the building of an efficient team of associates by taking an active interest in their welfare, safety and development. 关心员工的福利，安全以及发展，协助构建一个扎实肯干的团队。

GUEST EXPERIENCE 宾客体验:

• To assist the Master Chef in efficiently managing the kithcen, according to the established concept statement.
• 根据厨房的理念帮助厨师长有效的管理厨房。
• To ensure that SOP and Basic standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual
• 确保SOP 标准操作程序和基本的标准被遵守。   
• To assign responsibilities to subordinates and to check their performance periodically.
• 帮助分配责任给下属定期检查他们的表现。
• To take a hands on approach in the operation of the section.
• 帮助管理厨房分部的操作。
• To ensure that the par stocks for all operating equipment and supplies are strictly adhered to and that the outlet is adequately equipped.
• 保证所有的操作设备和供应品符合标准餐厅的设备准备充分。
• To assist in conducting monthly inventory checks on all operating equipment and supplies.
• 帮助每月检查操作设备和供应品。
• To assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
• 帮助控制存储小心使用所有的操作设备和供应品。
• To conduct daily roll-calls to associates on preparation, service and menu.
• 管理日常的登记表，例如操作、服务、菜单。
• To liaise with the Culinary and other supporting departments on daily operation and quality.
• 和其他的日常操作质量供应部门和厨房保持联络。
• To handle all guest complaints, requests and enquires on food, cooking.
• 处理所有客人的投诉，要求，对食品，操作的询问。
• To assist in the revision and updating of the outlet Departmental Operations Manual annually  
• 帮助修改和更新每年的餐厅的操作手册。
• To maintain the Daily Log Book.
• 保持写日常日志。
• To assist in planning the outlet weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business.
• 帮助安排餐厅值班人工作计划保证餐厅有足够的员工去处理生意。
• To report "lost and found" items.
• 报告丢失和找到的条款。
• To attend daily Food and Beverage Meeting and weekly Operations Meeting.
• 参加日常食品和饮料会议和每星期的操作会议。
• To ensure that the kitchen is kept clean and organized, both at the front as well as the back of house. 保证厨房清洁有组织的，房间的后面和前面一样干净。  
• To liaise and organize with Housekeeping Department that the established cleaning schedules are strictly adhered to.
• 组织和房务部门保持联络建立清扫计划并严格遵行。
• To issue repair and maintenance job orders to ensure the proper maintenance of the outlet.
• 下修理和维持工作的命令保证餐厅合理的维修。
• To ensure that all associates report for duty punctually wearing the correct uniform and name badge at all times.
• 保证所有的员工工作時戴名牌.穿制服.
• To ensure that all associates provide courteous and professional service at all times.
• 保证员工提供有礼貌专业的服务.
• To supervise the associates within the section, ensuring that the correct standard and methods of service are maintained as stated in the Departmental Operations Manual.
• 管理厨房的部门的员工，保证正确的标准和服务的方法遵守部门的操作手册。
• To ensure that all associates have a complete understanding of and adhere to the Hotel's Rules and Regulations.
• 保证酒店的所有员工理解和遵守酒店的规则和规章。
• To carry out bi-yearly, inventory of operating equipment.
• 负责每年两次的操作设备的目录。
• To carry out any other reasonable duties and responsibilities as assigned.
• 负责其他分配合理的职责和责任。
• To report for duty punctually wearing the correct uniform and name badges at all times.
• 按时报到，任何时候都穿正确的制服，戴名牌。
• To provide courteous and professional service at all times.
• 每时每刻提供有礼貌和专业的服务。
• To maintain good working relationship with own colleagues, and all other departments.
• 与同事和其他部门的员工保持良好的工作关系。
• To maintain a high standard of personal appearance and hygiene at all times.
• 任何时候都要保持高标准的仪容仪表和个人卫生。
• To have a complete understanding of the Hotel’s associate handbook and adhere to the regulation contained within
• 完全明白酒店的合作手册，并且完全按照里面的条款工作。.
• To carry out any other reasonable duties and responsibilities as assigned.
• 负责任何被要求的合理的任务。
• To attend all training sessions/programmers that are requested by the Hotel’s Management.
• 参加所有酒店要求的会议\程序培训。

RESPONSIBLE BUSINESS 企业责任:

• Ensures that all associates have a complete understanding of and adhere to the Hotel’s Policies relating to Fire, Hygiene and Safety.
• 确保员工对酒店的防火，卫生以及安全制度有着深刻的理解并严格执行。

• 100% adhere to FSMS policy; ensure food safety and hygiene policy.
• 确保严格执行食品安全卫生的标准。
• Ensure Best Practice is complied in the kitchen.
• 确保最佳节能方案在厨房的执行。
• Recycles wherever possible
• 再进行循环利用资源。
• Ensure staffs participate in hotel activities concerning responsible business.
• 确保员工参与酒店发起的企业责任的各项活动。

Supervises a large number of kitchen employees in a large full-service, luxury, or resort hotel with multiple major food and beverage outlets and banquet facilities with capacity to cater to more than 500 people. May oversee subordinate managers and/or supervisors and professional culinary staff

这一职位将为提供综合服务的大型豪华度假村酒店服务，负责监管大批厨房员工。这类酒店通常拥有众多大型餐饮点和宴会设施，可容纳500多人就餐。职能可能包含监管下属经理、主管，以及专业厨师。