前台主管
Hotel Brand: Hotel Indigo
Location: China, Jiangxi, Jingdezhen
Hotel: 江西省景德镇市珠山区珠山大道北侧陶溪川北路西侧8F-A栋, 景德镇市, Jingdezhen, Jiangxi, China
Job number: A561323165
Hiring Salary: 4000 - 5000
1、负责前台日常运营管理工作，确保前台服务流程高效顺畅
2、督导前台员工执行标准化服务流程，提升客户满意度
3、处理宾客投诉及突发事件，及时解决并做好记录反馈
4、负责前台排班安排及员工在岗培训工作
5、监督前台现金及账目管理，确保账务准确无误
6、协调与其他部门的沟通协作，保障对客服务衔接顺畅
7、定期分析前台运营数据，提出改进建议
1、具备酒店前台工作经验，有团队管理经验者优先
2、熟悉酒店前台操作系统及标准服务流程
3、优秀的沟通协调能力及突发事件处理能力
4、工作细致认真，具备较强的服务意识和责任心
5、能适应倒班工作制，抗压能力强
6、普通话标准，具备基础英语沟通能力
Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.
Bring your story, to inspire new ones.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Hiring Salary: 4000 - 5000
