宾客关系主任 GRO
Hotel Brand: Regent
Location: China, Shanghai, Shanghai
Hotel: Shanghai on the Bund (SHABN), No.60, Huangpu Road, Hongkou District, 200082
Job number: 122975
协助部门管理整个前台部门的工作和与前台相关的Heartbeat，upselling，enrollment的成绩，比如顾客满意度，员工满意度和upselling的达标。
熟悉所有前台的运营程序及标准，在前台员工遇到困难时给予及时的帮助。
Who we are
Guests have made grand entrances through the doors of Regent® Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life’s most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences.
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