温州机场假日酒店-前台主管
Hotel Brand: Holiday Inn
Location: China, Zhejiang, Wenzhou
Hotel: 温州市龙湾区龙湾国际机场AFC航空未来城综合体C区, 温州市, Wenzhou, Zhejiang, China
Job number: A561252203
Salary: 4500 - 5500
1、负责前台接待区域的日常运营管理，确保为宾客提供高效专业的接待服务
2、统筹安排前台班次及人员分工，监督并指导接待员完成各项服务工作
3、处理宾客投诉及特殊需求，及时解决服务过程中的各类问题
4、审核每日客房报表账目及交接记录，确保数据准确无误
5、负责前台物资管理及设备维护，定期检查物品库存及使用情况
6、协助前厅部经理制定并执行服务标准与流程优化方案
7、组织前台员工培训，提升团队服务技能与业务水平
1、2 年前厅或宾客体验工作经验，并需有管理经验。
2、能够用英语流畅的提供对客服务。
3、良好的沟通表达能力。
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn®️ family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Salary: 4500 - 5500
