贵宾服务师-成都世纪城天堂洲际大饭店

• This position is concerned with the physical set up and breakdown and resetting function rooms for the next day's business for all functions within the Hotel, and actual service to the guest during the function .
• 为宴会活动摆台，整理并为第二天的营业重新布置厅房，在活动过程中，为客人提供服务。负责协助完成贵宾接待部在会议中心的接待工作。
• Under the direction of the Banquet Manager or Supervisor, delivers exceptional customer focused service through adherence to InterContinental Hotels Group Policies and Procedures. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.
• 在宴会经理和主管的领导下和洲际酒店集团的政策法规内，为客人提供额外的服务。围绕洲际集团的五个核心价值观和品牌精神：信任、正直、尊重团队和服务促进理想的企业文化。
• To be well groomed and punctual at all times and assume a pleasant and helpful attitude towards the guest.
•随时都保持好的仪容仪表，用愉快的和乐意提供帮助的态度面对客人。
• Establishes and maintains effective employee working relationships
• 建立和维持有效的工作关系
• Attends and participates in daily briefings and other meetings as scheduled
• 根据日程安排参加每日例会和其他会议
• Attends and participates in training sessions as scheduled
• 根据安排参加培训

•Adhere to Food and Beverage Policies and Procedures.
•遵循餐饮部的程序制度。
•Clarifies own job responsibilities and looks for opportunities that will increase skills and job knowledge.
•清楚自己工作的职责，寻求能提高工作技能及知识的机会。
•Understands how their role fits with others and contributes to the success of business.
•了解同事的工作职责，配合他们的工作 ，为酒店的成功做贡献。