Assistant Food & Beverage Manager - InterContinental Hayman Great Barrier Reef

About us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.  We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School. 

About the Role

As Assistant Food & Beverage Manager you’ll be responsible for providing day-to-day assistant and leadership, supporting strategic direction across the food and beverage operation of the resort; maximising financial returns, driving development of people, creating and maintaining unique guest experiences, executing on brand standards, and building awareness of the resort, its product offerings and brand in the local community. In addition, the role is also responsible for ensuring compliance with all governmental regulations concerning health, safety, or other licensing and applicable legislative requirements.

You'll collaborate and report to the Food & Beverage Manager and the Director of F&B, working closely with Human Resources to assist in developing training programs and SOPs, ensuring alignment with our resort brand service standards. Your responsibilities include overseeing team member development, succession planning, and performance goals. 

In this role, you'll elevate guest experiences by maintaining brand standards, enhancing guest satisfaction, and actively engaging with guests to solicit feedback. Collaborating with cross-functional teams, you'll ensure cleanliness and maintenance of F&B facilities, analyze guest insights to drive loyalty, and optimize revenue through strategic planning and expense control. Your role extends to preparing budgets, driving revenue, identifying sales opportunities, and ensuring secure financial transactions. If you're passionate about delivering exceptional F&B experiences, join us in shaping memorable moments for our guests while achieving operational excellence and financial goals.

Salary: $100,000

Potential sponsorship oppourtunities

What we need from you

• Bachelor’s degree/higher education qualification/equivalent in Hotel Management, culinary arts, or related field plus 4+ years of related experience, including management experience. 
• Must speak, read and write English fluently.
• Must obtain certification or permits as required by local governmental agencies.

What we offer

• World class Staff Facilities including excellent accommodation, a dedicated staff pool, staff beach, two gyms, bar, diner, laundry, boutique shop and more.
• An exciting and ever-changing Staff Event Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, Pilates, group bushwalks, cooking classes, BBQ’s, markets and much more.
• Extensive career development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training and online IHG courses.
• A great range of employee, friends, and family discount rates across more than 5,300 InterContinental Hotel & Resorts properties.

How to Apply

Please visit our Careers Page for all details regarding living and working on Hayman Island at: https://haymanisland.intercontinental.com/careers/ or click the ‘Apply Now’ button.

We also invite you to learn more by following our social channels:

• Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers