Assistant IT Manager
Hotel Brand: Holiday Inn
Location: Philippines, Makati
Hotel: Makati (MNLGS), Glorietta Mall, Palm Drive, Ayala Center, 1224
Job number: 148889
At Holiday Inn & Suites Makati, exceptional guest experiences are built on a foundation of reliable hardware and seamless software. As our Assistant IT Manager, you'll be instrumental in ensuring our technology empowers our teams to deliver first-class service every single day. You'll play a vital role in installing new systems, bolstering security, and maintaining the high standards that keep our operations running smoothly, making sure our teams have the right tools and resources right at their fingertips.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
- Serving as the primary point of contact for computer hardware servicing, ensuring all systems are installed correctly and operating efficiently. You'll regularly report on IT performance to the General Manager, Director of Finance and Business Support, and Area IT Leader.
- Staying current with all approved IHG systems and technologies, from LAN to POS (Point of Sale) systems.
- Actively maintaining hardware and software performance while upholding stringent digital and physical security standards. You'll also be responsible for evaluating vendor proposals to ensure we're always leveraging the best solutions.
- Sharing your expertise with the hotel team by conducting regular knowledge-sharing and training sessions.
- Safeguarding our IT infrastructure against evolving cyber threats, ensuring the security and integrity of our data.
What We need from you:
- A Diploma or Vocational Certificate in Computer Science, Information Technology, or a related field.
- At least 4 years of hands-on experience with computer setup and troubleshooting.
- A solid working knowledge of networks, operating systems, and databases.
- Strong analytical and problem-solving skills that allow you to quickly diagnose and resolve technical issues.
- Familiarity with PCI DSS (Payment Card Industry Data Security Standards).
- Excellent communication skills to effectively collaborate with various departments and train staff.
- You should be a team player, proactive, responsible, hardworking, and capable of performing effectively under pressure.
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
