Assistant Outlet Manager - Sirocco - Holiday Inn & Suites® Dubai Festival City

Do you see yourself as the Assistant Outlet Manager for our All-Day Dining outlet Sirocco, located at Holiday Inn & Suites® Dubai Festival City?  

Travel is a journey. At Holiday Inn & Suites®, we make guests smile.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

The InterContinental Hotels Group® at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.        

A little taste of your day-to-day:

• Effectively manage the restaurant by ensuring the following:
  • Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
  • Adhere to opening and closing procedures
  • Adhere to bill paying procedures 
  • Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
  • Personally meet and farewell a maximum of restaurant guests
  • Encourage and motivate staff to provide optimum service during all shifts
• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile 
• Manage special event concepts.
• Anticipate market changes and review operations when necessary.
• Create positive publicity opportunities.
• Manage customer database and utilise effectively.
• Performance Management.
• Up-sell property facilities.
• Actively pursue cost saving measures.
• Recycle wherever possible.
• Stock control.
• Health and Safety & HACCP

What we need from you:

• Great communication skills
• Leadership skills
• Warm and inviting personality
• Ability to think calmly under pressure
• Willingness to learn open-mindedly
• Passion of food and curiosity for something new
• At least 2 experience in similar role

What you can expect from us:

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever-growing global family.