Assistant Restaurant Manager at InterContinental Residences Dubai Business Bay

Do you have a passion for creating unforgettable experiences for others? If so, we invite you to embark on a career journey like no other at InterContinental Hotels Group (IHG®)

InterContinental Residences Dubai Business Bay is nestled in the heart of Dubai's bustling business district, providing a sanctuary of tranquility amidst the city's vibrant landmarks. Located just a short distance from the outstanding Dubai Mall and the awe-inspiring Burj Khalifa, hotels strive to provide the epitome of luxury and lifestyle filled with elegance and sophistication.

With the combination of 176 meticulously designed rooms, each offering unparalleled comfort and style, guests will be immersed in a world of grandeur. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join the team as Assistant Restaurant Manager and let us help you create a career journey like no other.

As Assistant Restaurant Manager, you will oversee and support the operations of Ancora Restaurant, Café 57, Alto, and In-Room Dining Services. This role requires hands-on leadership, exceptional service standards, and strong operational oversight across multiple outlets offering diverse concepts, including European Mediterranean cuisine.

As a professional in your role, your responsibilities and essential job functions will include but are not limited to:

• Support daily operations across Ancora Restaurant (European Mediterranean fine dining), Café 57, Alto (rooftop/pool bar), and In-Room Dining Services
• Ensure consistent five-star service delivery, aligned with brand and luxury hospitality standards
• Supervise and coach service teams across all venues, ensuring smooth coordination with culinary, bar, and room service departments
• Champion product knowledge and service excellence, especially around Mediterranean menu items and beverage pairings
• Address and resolve guest feedback and service recovery situations professionally and promptly
• Assist with inventory, procurement, and cost control for multiple outlets
• Coordinate training for team members, including SOP compliance, upselling techniques, and guest engagement
• Oversee setup, cleanliness, and readiness of each outlet for service periods
• Assist in implementing seasonal menus, special promotions, and VIP experiences
• Collaborate with other departments to ensure in-room dining services are delivered promptly and meet brand standards
• Ensure hygiene, food safety, and sanitation standards are upheld across all outlets

Ideally, you should possess some or all the following qualifications and experience:

• 2–3 years of experience in a similar role within a five-star hotel or luxury hospitality group
• Strong operational experience across multiple F&B venues, including fine dining, cafe, bar, and in-room dining
• In-depth knowledge and passion for European Mediterranean cuisine and premium guest service
• Degree or diploma in Hospitality Management or related field preferred
• Excellent communication and team leadership skills
• Strong organizational and multi-tasking abilities in high-volume environments
• Proficiency in POS and hotel systems (e.g., MICROS, Opera, Symphony)
• Fluent in English; additional languages are a plus
• High attention to detail, polished appearance, and guest-centric approach
• Flexible to work shifts, weekends, and holidays as per business needs

In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming diverse backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We are committed to supporting wellbeing in your health, lifestyle, and workplace. 

We are an equal opportunities employer.