Cluster HR Business Partner

Cluster HR Business Partner

Bringing people together is what hospitality is all about.  We are looking for a Cluster Human Resources Business Partner who can promote a positive, inspiring and motivating culture at Crowne Plaza Carlton (pre-opening) and Holiday Inn Dandenong.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Human Resources Manager, you will oversee the HR function across both properties, working closely with department heads and the executive leadership team, to ensure our teams are equipped and engaged to deliver exceptional service.

 

This is an exciting opportunity for an experienced HR leader to be involved in Carlton’s newest hotel development set to open before the end of 2025 (3 days per week), whilst also supporting an established Hotel (2 days per week).  

A little taste of your day-to-day

Every day is different at IHG, but you’ll mostly be:

• Building a positive work environment for all IHG colleagues throughout their career with us – from onboarding, to training and promotions, through to exit
• Leading, educating and training the wider team and supporting the General Managers on people issues and HR disciplines to enhance performance 
• Lead the HR function, managing all HR operations including recruitment (high volume for pre-opening), employee relations, performance management, and training and development
• Develop and implement HR policies and procedures in alignment with business objectives, IHG ways of working and local employment regulations
• Oversee talent acquisition and retention strategies to ensure a high-performing, diverse workforce
• Ensure compliance with labour laws and regulations, and maintain up-to-date employee records
• Develop and manage HR budgets, optimal labour standards, payroll administration and benefits programs
• Promote a culture of employee engagement and development through effective communication and team-building initiatives
• Collaborate with senior management to support the hotel’s strategic goals and business objectives
  
   

What we need from you

This role is pivotal to the success of the hotel opening of Crowne Plaza Carlton, and general Hotel operations, so to see this through we’re looking for a talented professional with the perfect blend of strategic vision, operational expertise, people leadership, and strong business acumen. 

In addition, you will possess:

• Capacity to build and lead a high-performing and engaged team and commitment to developing and coaching colleagues
• High level communication and relationship management skills, collaborating with a wide variety of stakeholders, both internal and external
• Strong business acumen, results-oriented and commitment to driving continual improvement
• Strong analytical and problem-solving skills with a high attention to detail.
• Ability to work autonomously, manage workload across properties and key deliverables within a project opening timeline
• Extensive experience within hotel human resources in a senior role and (ideally) prior involvement in a pre-opening
• Proficiency in HR and Payroll software and Microsoft Office Suite
• Full Australian Working Rights
  
   

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.