Complex People & Culture Director

About Six Senses La Sagesse Grenada
Surrounded by nature, there are 56 pool suites. Combining eco-credentials and comfort, the design uses natural, renewable, and repurposed materials. The organic and contemporary interiors feature an open-plan bedroom, while the outdoor terrace leads to a private plunge pool for a cooling dip. In addition, there are 15 villas enjoying a prime hillside or oceanfront setting, ranging between one, two, and four bedrooms. The five four-bedroom villas located on the Bluff offer a 270-degree view of one of the most coveted locations in the Caribbean. It has never been more important to be mentally, physically, and spiritually happy. This has been considered in every aspect of the design, with ample light, fresh air, and space.

About InterContinental Grenada:

Opening Q4 2026, this stunning resort will offer 120 thoughtfully designed guest rooms and suites, complemented by a collection of exceptional restaurants and bars, a world-class spa, state-of-the-art fitness center, and a striking pool and Beach Club. With panoramic views overlooking La Sagesse Bay, this resort will offer expansive indoor and outdoor meeting and event space, seamlessly combining sophisticated luxury with the island’s stunning natural beauty.

Location: Grenada. This position is not eligible for remote work.

Short Description

As Complex People & Culture, you will fully comprehend the vision of Six Senses La Sagesse Grenada and Intercontinental Grenada to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.  

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel/resort.

Duties and Responsibilities 
As Complex People & Culture, you will assume full responsibility for the efficient operation of the People & Culture department to provide exceptional products and services within brand operating standards. My key role will be the preparation and implementation of the resorts’ human resources plan including manpower plan, benefits and payroll budget, training and induction plans in line with needs and host engagement initiatives.

The duties and responsibilities will include: 

• Oversee recruitment, succession planning and career development plans, conduct host satisfaction surveys and formulation of corrective action, arrange periodic host meetings and awards, champion the performance management system (G&O), analyze host turnover statistics and trends, ensure job descriptions are up-to-date and relevant and maintain confidential host files.  

• Conduct periodic salary and benefits surveys and make recommendations to remain competitive and in line with local prevailing statutes. 

• Be responsible for Host accommodation and facilities, along with the host restaurant and the host committee, career fairs and various other host activities.  

• Champion the social and environmental activities in coordination with the Sustainability Manager and coordinate with the identified organizations to carry out all planned social responsibility initiatives. 

•  Continually focus on talent management for our hotel and for Six Senses.  

• Constantly assess training and human resources practices to remain relevant and effective. 

•  Establish and deliver pre-established financial returns related to revenue generation, profitability and ROIC. 

• Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel. 
   

Qualifications
To execute the position of Complex People & Culture Director must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: 

• Bachelor’s degree in human resources, Communications, or Business Management,

• More than five years’ experience in a similar Director role, preferred. 

• Caribbean experience preferred

• Basic knowledge of Microsoft Computer programs; Word, Excel, PowerPoint, etc., and Human Resources/payroll systems. ADP/Timesaver experience preferred.  

• Professional HR designation (PHR, SPHR or other) preferred. Fluent in English.

• Knowledge of the Grenada Law will be an added advantage. 

The statements in this job description are intended to describe the essential nature and level of work being performed.  They are not intended to be ALL responsibilities or qualifications of the job.

What We Offer

We'll reward all your hard work with great pay and benefits - in addition to career development, employee room discounts and great work culture. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics.

We are an equal opportunities employer.