Coordinator Sales

DUTIES & RESPONSIBILITIES:

• Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements. Regularly follow-up with clients and maintain accurate and updated information.
• Perform administrative duties such as typing proposals, letters, contracts, collecting data, updating databases, and completing departmental monthly reports.
• Resolve requests and/or complaints to the satisfaction of the guest; inform supervisors of major problems, complaints, disturbances or dissatisfied clients.
• Promote teamwork and quality service through daily communication with other departments. Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.
• May coordinate outside vendors (floral displays, audio/visual, etc.) where appropriate. Regularly follow up to ensure set up requirements meet client needs.
• Perform other duties as assigned 
• Frequently standing up and moving about the facility
• Type at least 50 wpm; proficient PC computer skills, carrying or lifting items weighing up to 25 pounds, communicating with customers, employees, and third parties.
• Use a keyboard to generate correspondence, reports, etc. Handling objects, products and computer equipment.

QUALIFICATIONS AND REQUIREMENTS

High School diploma or equivalent plus 1 year experience in a sales/catering office or related field. Some college preferred. Must speak fluent English.

This job requires ability to perform the following

Other:

• Communication skills are utilized a significant amount of time when interacting with clients and guests.
• Reading and writing abilities are utilized often.
• Basic math skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

Work Are: Sales Office

This statement in this job description is intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. The position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.