Director of Finance & Business Support- InterContinental Hayman Great Barrier Reef

What is the job?

As the Director of Finance and Business Support, you’ll direct the hotel’s financial operations and ensure the security of the hotel’s assets.  Reporting on the financial state of the hotel, you’ll also make recommendations to improve hotel profitability.  You’ll be the first point of contact for all hotel financial and accounting related issues with owners, auditors (internal and external) and regulatory agencies and provide timely financial analysis and reporting for effective decision making.  In addition, you’ll drive superior financial performance of the hotel and provide business support to key stakeholders of the business.

This role is located on Hayman Island, however a remote work arrangement may be considered for the right candidate after onboarding period. Sponsorship will be considered for the right candidate.

Your day to day

People

• Direct everyday financial activity, plan and assign work ensuring you always have the right staffing numbers   
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues    
• Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently 
• Recommend or initiate any HR related actions where needed 
• Keep connected with key contacts including owners, asset managers, guest, regulatory agencies, others as needed  
• Actively develop the financial acumen of department managers and the finance team through monthly finance meetings and other on job training opportunities

Guest Experience

• Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction. 
• Ensure accounting practices support the guest experience through payment options, inventory controls and financial dispute resolution

Responsible Business

• Implement and maintain acceptable accounting practices as required by company policy and procedures. 
• Develop and implement financial control procedures and systems; maintain records for internal and external audits; ensure compliance with government regulations and contractual agreements. 
• Participate in local recognised professional and industry organisations 
• Manage hotel contracts such as vendor leases, service contracts, sub-leases and government grants
• Ensure internal controls for the hotels are in place and conduct Control Self Assessments reviews.
• Ensure Owner advocacy is adhered to at all times. Owner requests are responded to accurately and in a timely manner 
• Analyse ROI for capital projects prior to committing funds and determine if anticipated results were achieved 
• Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances 
• Complete other duties as assigned
• InterContinental Hayman Island Resort is committed to providing and maintaining a safe and healthy workplace for all employees as well as clients, visitors and members of the public. Hazards and risks to health and safety will be eliminated or minimised, as far as is reasonably practicable. During your employment you must take reasonable care for your own health and safety, including completion of all training required, following all work health and safety procedures, instructions and protocols, safely use safety equipment and personal protective equipment for your role and report any incidents and injuries in a timely manner.

Finance

• Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial returns. 
• Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity improvement opportunities for department heads. 
• Analyse ROI for capital projects and present to stakeholders for review & approval. 
• Maximise cash flow performance of the hotel through controls on inventory, credit and collection, disbursements, deposits and remittances. 
• Maximise profitability of the hotel through benchmarking, implementation of best practices and identification of cost reduction & efficiency improvement opportunities. 
• Implement appropriate action plans to address & rectify any cost overruns. 
• Prepare financial statements and forecasts for the hotel.
• Ensure the People Management System, rostering/time & attendance and payroll system are being used in accordance with legislative requirements and staff are paid on time

What we need from you

• Bachelor’s degree / higher education qualification in Accounting, Finance or Commerce. 
• 4-8 years’ experience in hotel accounting or audit.
• Strong leadership skills
• Excellent communication and strong analytical skills as well as the ability to work collaboratively and champion change

• World class colleague facilities including excellent subsidised village accommodation with a dedicated pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields.
• An exciting and ever-changing colleague activities calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.
• Extensive career development opportunities with dedicated onsite trainers and an abundance of professional growth opportunities including multi-hire programs, skills training and optional courses.
• IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.