Director of Human Resources - InterContinental Brisbane

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Nestled in the heart of Brisbane’s CBD, InterContinental Hotel Brisbane will open to guests this winter, offering 321 spacious hotel rooms and suites, all day dining restaurant and lobby bar, outdoor pool, fitness centre and Club Lounge, all in a prime location above Queen Street Mall, perfect for exploring the city’s top attractions. With over 1800 square metres of meeting and events spaces, InterContinental Brisbane offers versatile function rooms and a Grand Ballroom catering for up to 1000 guests, making it a great choice for business and leisure events alike.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. A Director of Human Resources, you will oversee the HR function working closely with department heads and the executive leadership team, to ensure our teams are equipped and engaged to deliver exceptional service. You will be responsible for implementing HR strategies that foster a positive and productive work environment, align with company goals, and comply with all relevant legal requirements.

A little taste of your day-to-day

Every day is different, but mostly you will:

• Lead the HR function, managing all HR operations including recruitment, employee relations, performance management, and training and development.
• Develop and implement HR policies and procedures in alignment with brand and company standards and local regulations.
• Oversee talent acquisition and retention strategies to ensure a high-performing, diverse workforce.
• Provide guidance and support to managers on employee performance, development, and conflict resolution.
• Ensure compliance with labor laws and regulations, and maintain up-to-date employee records.
• Develop and manage HR budgets, including payroll administration and benefits programs.
• Promote a culture of employee engagement and development through effective communication and team-building initiatives.
• Lead and mentor a small HR team, providing guidance and support in their professional development.
• Collaborate with senior management to support the hotel’s strategic goals and business objectives.

What we need from you

This role is pivotal to the success of our hotel conversion and operation, in a highly competitive market, so to see this through we’re looking for a talented professional with the perfect blend of strategic vision, operational expertise, people leadership, and extensive financial expertise and business acumen. 

In addition, you will possess:

• Capacity to build and lead a high-performing and engaged team and commitment to developing and coaching colleagues. 
• High level communication and relationship management skills, collaborating with a wide variety of stakeholders, both internal and external.
• Strong business acumen, results-oriented and commitment to driving continual improvement.
• Proficiency in HR and Payroll software and Microsoft Office Suite.
• Strong analytical and problem-solving skills with a high attention to detail.
• Tertiary education within a Human Resources, Business, Psychology or related field. 
• Full working rights in Australia without restrictions.
• Fluent in the English language.
• Impeccable grooming standards and good personal hygiene. 

What you can expect from us

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care - that you notice the little things that make a difference to guests as well as always looking for ways to improve – in return we’ll reward all your hard work with a great salary and benefits – including accommodation, package benefits, great room discount and superb training. 

We are proud to be IHG and we know you will be too.  Visit http://careers.ihg.com/ to find out more about us.