Director of Sales - Leisure & MICE - Holiday Inn Bangkok Silom

Essential Duties and Responsibilities – (Key Activities of the role)

• Produces the Annual Revenue Plan in conjunction with Executive Committee, Sales and Marketing Budgets and forecasts
• Produces, implements and monitors action plans to ensure Revenue Plan objectives are achieved
• Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate
• Creates and implements special programmes to achieve greater productivity through
• Manages key accounts
• Oversees the selling and servicing of group business
• Co-ordinates the development of all promotional material
• Provides direction on and conducts market research
• Monitors competitor activities
• Ensures the hotel is represented as an active member of the local community through association membership
• Coordinates sales and promotes business for other InterContinental Hotels within the region. Interacts with worldwide regional sales offices with particular attention to local office
• Plans and executes sales trips to major market areas
• Attends major travel functions to promote sales for the hotel
• Directs all sales activities for Sales Managers to ensure they meet the goals of the Revenue Plan
• Produces monthly Sales reports and forecasts
• Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction

Key Metrics –

• Departments Budget
• Sales Target
• Employee Satisfaction Survey