Executive, Brand Standards

Hybrid (3-4 days in the office - RCBC Plaza Tower II, Makati City)

Role Description:

• Supports the co-ordination and planning of the regional standards development process and yearly Publication​
• Create, maintain, and improve regular and ad-hoc reporting dashboards and activity trackers. Ensure data accuracy and visual clarity for decision-making across the team and region.​
• Responsible for the facilitation of the Standards Publication process approval stage-gates (including the internal Approvals from Operations, Legal, Quality leads) Regional Standards Committee), ensuring that new/revised brand standards follow the governance process, aligned with company’s Hotel Ready & Hotel Budget guidance processes. ​
• Support the evolution of tools and processes in collaboration with global teams (e.g. BRR, Global Systems). Actively identify opportunities to streamline workflows and enhance user experience.​
• Assist in aligning Brand Standards activity with wider Hotel Ready and Quality programmes to ensure consistency, visibility, and operational readiness across EMEAA.​
• Coordinate recurring and ad-hoc team meetings, agendas, notes, and follow-ups. Oversee the management of shared inboxes and act as a first point of contact for standards-related queries.​
• Manage the end-to-end facilitation of standards waivers and alternative arrangement submissions, ensuring timely stakeholder engagement and documentation. This includes owning the hotel tickets process by liaising with stakeholders for responses and escalations.​

Qualifications:​

• Bachelor’s degree or an equivalent combination of education and work-related experience.​
• Experience:​
• 1-3 years’ experience in corporate environment.​
• Previous international company experience. ​
• Demonstrable experience in working with and across stakeholders from multiple disciplines.​

Required Skills:​

• Strong organisational and project coordination skills with the ability to manage multiple priorities.​
• Demonstrated ability to manage multiple tasks and projects across regions and functions with attention to detail​
• Strong communications and presentation skills​
• Attention to detail and a structured, process-driven approach to work.​
• Ability to analyse, interpret and extract trends from data, and to formulate recommendations.​
• Comfortable working in a digital environment; proficient in Microsoft 365 tools (Excel, PowerPoint, Teams, SharePoint) and open to learning new platforms.​
• Language skills (beneficial) and cultural awareness (essential) for effective multi-country communications

​