Executive Lounge Manager InterContinental Sydney

About Us

Welcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge.

Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned as one of the city’s prized icons. With 509 guest rooms including 28 luxury suites, an award-winning and world class Club InterContinental lounge and vibrant dining venues, a complete five-star experience awaits.

Due to an internal promotion, we invite you to join our team as Executive Club Lounge Manager for our presitgous Club InterContinental.

Your day to day

An inspiring leader, you will be ensuring all aspects of our Executive Lounge operations are running perfectly to deliver a world class service and a unique VIP Luxury guest experience. 

Supported by your two assistant managers and reporting to the Director of Rooms, your focus will be:

• Lead the guest experience journey across all areas of Executive Lounge operations with specific focus on exceptional service and experiences
• Ensure your team are trained, inspired and confident to deliver on our VIP service standards and our Luxury service promise
• Responsible for the financial and commercial performance of the venue including managing the P&L and driving revenue and sales.

You will have the opportunity to shape the success of the venue and position our Club InterContinental as one of the world's premier Executive Lounges within the luxury hotel market.
 

What we need from you

• Previous leadership experience in hotel front office or guest experience within a Luxury or VIP environment is essential 
• Experience in F&B or Dining outlet an advantage
• Bachelor’s degree or equivalent education qualification highly regarded
• Impeccable presentation and grooming we are a luxury venue
• Ability to connect with VIP guests and visitors is an absolute must
• Valid NSW RSA Competency card.
• You must meet the legal requirements to live & work in Australia.

What we offer

You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey

• Competitive Salary plus great team benefits
• You have the opportunity to truly make this role your own and fast track your career with a growing company
• Paid birthday leave, enhanced parental leave, and proactive health days
• Training and development
• Popular hotel perks and discounts on the retail platform 
• Complimentary meal on shift

Your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.

We are proud to be InterContinental Sydney and proud to be IHG and we know you will be too. Lets Go Further Together

Visit http://careers.ihg.com/ to find out more about us.