F&B Assistant Manager

We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat’s most dynamic waterfront destinations. As part of the global IHG Hotels & Resorts family, voco™ is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we’re preparing to open our doors soon — and we’re looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel’s culture and guest experience from day one. Whether you’re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.

The Food & Beverage Assistant Manager supports the F&B Manager in overseeing the day-to-day operations of all food and beverage outlets, including restaurants, bars, room service, and banqueting. This role focuses on maintaining high service standards, driving guest satisfaction, managing team performance, and ensuring efficient operations while supporting revenue and cost targets.

YOUR DAY-TO-DAY:

• Assist in managing daily F&B operations across all outlets, ensuring smooth service and guest satisfaction
• Supervise and support F&B team members, ensuring consistent performance, grooming, and service delivery
• Handle guest feedback, inquiries, and complaints professionally and efficiently
• Monitor and maintain quality standards in food presentation, hygiene, and service
• Help develop and implement service procedures, training plans, and SOPs
• Support in inventory management, stock control, and procurement processes
• Collaborate with the kitchen and other departments to ensure seamless operations
• Assist in planning and executing special events, promotions, and banquets
• Ensure compliance with health and safety, hygiene, and licensing regulations
• Contribute to scheduling, staff allocation, and labor cost control
• Assist in budget preparation, revenue tracking, and cost control measures
• Report operational issues, guest feedback, and team performance to the F&B Manager

WHAT WE NEED FROM YOU:

• Minimum 2–3 years of experience in a supervisory or assistant management role in food & beverage, preferably in a hotel or upscale dining environment
• Strong leadership, team management, and interpersonal skills
• Excellent communication and problem-solving abilities
• Sound knowledge of food safety, hygiene standards, and F&B best practices
• Ability to remain calm and efficient under pressure
• Flexibility to work shifts, weekends, and holidays as needed
• Proficiency in point-of-sale (POS) systems and Microsoft Office applications
• Diploma or degree in Hospitality Management, F&B Management, or related field preferred

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.