F&B Assistant Manager (Arabic)

We are thrilled to announce the upcoming opening of voco Muscat Al Mouj, a stylish and contemporary hotel set to bring a fresh energy to one of Muscat’s most dynamic waterfront destinations. As part of the global IHG Hotels & Resorts family, voco™ is known for its unique blend of reliable comforts, thoughtful touches, and a warm, welcoming atmosphere. At voco Muscat Al Mouj, we’re preparing to open our doors soon — and we’re looking for passionate, talented individuals to help us bring this exciting new property to life. This is a unique opportunity to be part of a pre-opening team where your ideas, energy, and commitment will help shape the hotel’s culture and guest experience from day one. Whether you’re looking to grow your career or take on a new challenge, voco Muscat Al Mouj offers a collaborative environment, strong development opportunities, and the chance to be part of a bold, modern brand that celebrates individuality.

The Food & Beverage Assistant Manager (Arabic) supports the Food & Beverage Manager in overseeing the daily operations of all F&B outlets, including restaurants, lounges, room service, and events. This role plays a key part in ensuring guest satisfaction, maintaining high service standards, managing team performance, and assisting Arabic-speaking guests effectively.

YOUR DAY-TO-DAY:

• Supervise and support day-to-day operations across all food and beverage outlets
• Lead and motivate the F&B team to deliver exceptional service in line with brand standards
• Communicate effectively with Arabic-speaking guests, ensuring their needs and expectations are met
• Handle guest feedback and complaints professionally, resolving issues promptly
• Ensure cleanliness, hygiene, and quality standards are consistently maintained
• Assist in staff scheduling, training, performance evaluations, and development
• Work closely with the kitchen and other departments to ensure smooth coordination
• Monitor inventory, support cost control, and assist with stock ordering and management
• Participate in the planning and execution of events, banquets, and promotional activities
• Ensure compliance with health and safety regulations and licensing laws
• Support in achieving departmental revenue and profit targets

WHAT WE NEED FROM YOU:

• 2–3 years of experience in a supervisory or assistant managerial role within F&B, preferably in a hotel or upscale restaurant
• Strong leadership, communication, and interpersonal skills
• Excellent guest service and problem-solving abilities
• Knowledge of food safety standards and hospitality operations
• Proficient in POS systems and Microsoft Office tools
• Diploma or degree in Hospitality or Food & Beverage Management is preferred
• Willingness to work flexible hours, including weekends and holidays

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.