Finance and Business Support Manager

About us

At InterContinental Auckland, we do not just offer luxury — we set the standard. As part of the world’s largest portfolio of luxury hotels, we are proud to deliver refined, memorable experiences underpinned by excellence, precision and care.

Positioned on Auckland’s vibrant waterfront, InterContinental Auckland blends elevated hospitality with strong commercial acumen. Behind every exceptional guest journey is a high-performing financial framework that enables smart decisions, drives performance and supports sustainable growth.

As Finance & Business Support Manager, you will play a pivotal role as a trusted commercial partner to the General Manager and Executive Team, leading the hotel’s financial operations and shaping strategic decision-making across the business.

This twelve-month fixed-term opportunity, covering maternity leave, offers exposure to a dynamic, high-performing luxury hotel environment during a period of focus, continuity and commercial momentum.

Explore your journey ahead

• People Leadership - Lead and develop a capable Finance team through clear direction, coaching and collaboration. Foster a strong one-team culture and build financial capability across the wider hotel.
• Commercial Partnership - Act as a trusted business partner to the General Manager and Executive Team, providing timely insights that support strategic and operational decision-making.
• Financial Governance & Control - Oversee all hotel financial operations, ensuring accuracy, integrity and compliance with brand standards, company policy and legislation. Manage relationships with owners, auditors and regulators.
• Budgeting & Forecasting - Lead the annual budget and forecasting processes, supporting department heads with analysis that identifies risks, efficiencies and performance opportunities.
• Cash Flow & Asset Management - Optimise cash flow through effective controls over inventory, credit, collections, payables and capital expenditure, including evaluation of capital ROI.
• Guest Experience & Responsible Business - Ensure financial systems support a seamless guest experience while championing ethical, compliant and sustainable financial practices across the hotel.

What we are looking for

• A tertiary qualification in Accounting, Finance or a related discipline is essential for this role.
• A minimum of four to five years' experience in hotel finance, audit or a similar commercial environment, including demonstrated leadership responsibility.
• Strong Technical Capability - Comprehensive knowledge across financial reporting, budgeting, forecasting, payroll and statutory compliance, with the confidence to oversee end-to-end hotel financial operations.
• Commercial Mindset - The ability to analyse financial data, identify trends and risks, and translate insights into practical recommendations that support business performance and decision-making.
• Leadership & Influence - A collaborative and confident leadership style, with strong communication skills and the ability to partner effectively with senior leaders and cross-functional stakeholders.
• Professional Integrity - High attention to detail, sound judgement and a strong commitment to ethical, compliant and accountable financial practices.

What you can expect from us

At InterContinental Auckland, we empower our people to grow, lead, and deliver excellence. In this leadership role, you’ll enjoy:

• Competitive Reward - A competitive salary package aligned to the scope, responsibility and seniority of the role.
• Premium Benefits - A dedicated, complimentary car park in Auckland’s CBD, reserved exclusively for this position, along with daily meals and dry cleaning of business attire.
• IHG University - Access to world-class learning, leadership development and IHG’s global career pathways across more than 6,000 hotels worldwide.
• IHG One Pass - Generous colleague discounts on accommodation, dining and experiences across all IHG Hotels & Resorts.
• Supportive Culture - A welcoming, inclusive workplace built on our promise of True Hospitality for Good, where collaboration and care sit at the heart of everything we do.
• Meaningful Impact - The opportunity to play a key leadership role within a flagship luxury hotel during a period of continuity, focus and commercial momentum.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has shaped international travel since the 1940s. We are proud ambassadors of the brand — people driven by discovery, inspired by culture and united by a genuine commitment to excellence.