Franchise Hotel - Revenue Manager


Hotel Brand: Holiday Inn Express
Location: Canada, Colwood
Hotel: Victoria - Colwood - (YYJCD)
Job number: FRYYJCD4229
This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.
About Us
Metropolitan Hospitality is a growing Vancouver Island Hotel and Restaurant management company.
We currently Manage 3 IHG hotels, a Motel 6 and are building a Marriott Towne Place Suites, all on Vancouver Island
Your day to day
We are seeking a skilled, strategic and experienced Revenue Manager to grow with our company as we expand, ensuring our revenues and revenue streams are running at top capacity.
What we need from you
Revenue Strategy & Analysis Processes
- Implement revenue management operations, procedures and best practices.
- Identify new revenue opportunities.
- Optimize and expand distribution partnerships.
- Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations
- Daily pick-up analysis, strategy adjustments and reporting
- Create and maintain a rolling demand calendar
- Provide a dynamic forecast of expected results, variances and budget comparisons
- Regularly check the input and the quality of data (segmentation, denials tracking, etc…) points
- Work with our Director of Revenue and Sales along with our GMS to establish best practices in competitor analysis; distribution yield management; business mix yield management; group management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts
- Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…)
- Reduce the cost of distribution by finding new less expensive means of delivering business
- Prepare an outline for and support the annual revenue budget process
- Work with IHG and Marriott Brands PMS and GRS to maximize revenue
Reporting
- Consistency in providing daily, weekly and monthly reporting.
- Using precise and effective language to communicate the most important KPIs and actions.
- Consistent use of professional language and style of writing
Communication
- Embed a revenue management culture.
- Build and maintain strong working relationships with levels of staff and stakeholders
- Work in liaison with hotel sales and reservations departments as a team
- Assist with sales administrative duties where needed
Experience & Qualifications
- Experience as a Hotel Revenue Management and/or other departments of the hotel is essential - IHG experience is crucial, Marriott experience is beneficial
- Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets
- processes
- Good analytical and numeric skills for fast data crunching
- Ability to work under own initiative in a highly pressured environment
- Good listening skills and the ability to anticipate business needs
- Able to develop relationships with 3rd parties and the hotel teams
- Capacity to read situation, understand environments and respond accordingly
- Capable of prioritizing between revenue generating actions and time consuming tasks with low yield impact
- Ability to work across all levels and functions of hotels under own initiative in a highly pressured environment
- Well developed interpersonal, adaptive influencing and management skills
- Willingness to travel and ability to interact professionally with other cultures
- Mentality of client service and taking responsibility beyond direct duties
- High level of motivation, determination and commitment
- Remote work is acceptable, however preference is given to local or BC residents
What we offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.