Global Sales Account Director, Luxury & Lifestyle, Eastern Europe

Whether you’re leading at scale or ready to take on your next defining challenge, you’ll find support, purpose and the scope to make a real impact at IHG Hotels & Resorts. Across every stage of your career, there’s Room for You.

Are you ready to elevate your career by managing a large portfolio of the most prestigious luxury accounts in the travel industry? We’re seeking an exceptional individual to establish strong relationships with our luxury leisure portfolio in Eastern Europe, working mainly with top-tier luxury travel agents and tour operators.

This is your opportunity to make a lasting impact, delivering outstanding commercial results across our Luxury & Lifestyle brands for our hotels globally, while shaping strategic partnerships across the market. As the driving force behind these relationships, you’ll identify and convert high-value revenue opportunities, build trusted relationships with senior decision-makers, and develop innovative account strategies that drive sustainable growth and increased market share.

If you thrive on influencing performance in complex markets, setting direction, and representing some of the world’s most iconic luxury brands, this role is your ideal next step.

Your day to day

• Drive revenue, production, and market share growth across the account portfolio, achieving individual and team sales targets and contributing directly to the outperformance of our Luxury & Lifestyle brands
• Own the account relationship with a clear focus on Luxury & Lifestyle brands, providing a true 360° view of the partnership across all levels of the organisation
• Listen to understand individual account needs and design tailored solutions that maximise returns for both client and business, clearly differentiating our brands from competitors
• Formulate account strategies to optimise performance and unlock strategic opportunities across company functions and regions
• Engage and align global and regional sales teams, regional leadership, hotel operations, and functional groups including technology, marketing, loyalty & partnerships, procurement, and senior management
• Deliver end-to-end strategic account management, including account planning, internal and external performance updates, RFPs, brand differentiation through brand programmes, agency events, roadshows, tradeshows, next generation initiatives, B2B marketing, and sales activity

What we need from you
Experience is valuable, but mindset is everything. We’re looking for someone with the energy, resilience, and adaptability to succeed in a fast paced, relationship driven, and highly competitive market.

You’ll bring:

• A strategic account management mindset, leveraging new and innovative approaches to grow market share and deliver commercially creative solutions
• Strong business, financial, and commercial acumen, with the ability to assess the impact of non traditional growth strategies
• Deep knowledge of Luxury & Lifestyle hotel brands, customers and the wider competitive landscape
• Experience operating in complex, multi stakeholder environments with senior client engagement
• A proven track record of planning, executing, and delivering large scale sales strategies
• Exceptional communication, negotiation, and influencing skills
• Strong understanding of hotel sales, marketing, and business planning
• Awareness of macro economic and industry trends that influence account strategy
• Commercial agility and the ability to influence across owned, managed, and franchised environments
• International exposure or experience managing accounts with global reach is highly desirable

Your ambition. Your growth. Your success.
If this is you, there’s Room for You.
 

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