Groups Sales Manager

Join us as our new Group Sales Manager :

For InterContinental Genève and Crowne Plaza Geneva, you will manage residential events from the contract signature and participates in revenue optimization and in the processing of non-residential requests, as per follow:

• Ensure the sale of accommodations & conference space and facilities in accordance with the establishments’ sales strategies to maximize revenue.
• Ensure the processing of guest requests in a personalized way and formulates proposals adapted to the requests.
• Reply to guests according to the brand standards.
• Responsible for negotiations, site inspections and signing contracts residential clients.
• Use lead qualification and group conversion process on a daily base in order to increase the conversion rate.
• Work on revenue optimization by upselling and by keeping informed of market trends in order to adapt the offer and optimize sales.
• Ensure the processing of important guest requests in a personalized way and formulates proposals adapted to the requests. 
• Establish estimates according to clients’ requests and conducts commercial negotiations.
• Maintain high quality contact with key clients.
• Listen constantly to the clients, pay attention to their reactions and comment the eventual reasons for dissatisfaction. 

Higher degree in Hospitality Management and/or Business Administration. Minimum 2 to 3 years of experience as Group Sales Manager and/or 1 to 2 years of experience as a Manager within a hotel establishment of the same category (4- or 5- star) and capacity (+200 rooms).

Fluent French and English. Mastering a third foreign language of one of our target markets (Germany, China, India, Italy, Middle East, Netherlands, Russia) is highly desirable.

Excellent computer skills and knowledge of Opera and Delphi.

You are an adaptable, well-organized, reactive, business-oriented and multi-skilled person. You are acknowledged for your strong negotiation and communication capabilities as well as for your ability to be proactive and to work in team. 

This position is opened to Swiss citizens and work permit holders as well as EU passport holders only.

Diversity and inclusion are important to us: all applications are welcome.

We’ll reward all your hard work with a great salary and benefits – including a great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve. 

Visit http://careers.ihg.com to find out more about us and apply at recrutement.IC@ihg.com.