Gym Attendant

Fit Collective Gym at InterContinental Sydney Double Bay is a world class facility as a Gym Attendant you will be trained & engaged predominantly in gym services.

What's Your Day to Day

•   Ensure Hotel guests and our member are greeted upon arrival and make time to interact effectively. You’ll be happy to help if a guest needs directions or facilities explained
•   Help the team - you are always around to help your teammates and share the workload with other duties as required
•   Managing guest and members accounts; assisting members without account and membership queries
•   Fixing problems - you will be there to help resolve guest and member issues and ensure they leave having had an exceptional experience in our luxury facility.
•   Mindbody Online know how to manage members billing and payments and follow policies and procedures of cash handling. Ensure all credit and financial transactions are handled in a secure manner
•   IHG Rewards Club advocate - you will drive loyalty by enrolling guests to become members, and doing all you can to recognise existing members
•   Know who we are - you will be across our brand standards and work towards making a great branded experience for all
•   Be a responsible team player- comply with our WH&S, HACCP and crisis management polices and be a supporter for a greener hotel environment
•   Be a neighborhood host - know what’s happening in the neighborhood and the hotel keeping up to date with events, groups and hotel information such as guest feedback
 

What We Need From You

•   Previous experience in a gym environment
•   Fitness – You will be on your feet most of the day with lots of bending and kneeling
•   Strength –You will need to lift, push and pull big objects like dumbbells , weight plates and various equiptment
•   Experience with our booking system MindBody will be advantageous 
•   Cert IV in Fitness
•   First Aid Qualifications essential 
•   Drivers License preferred 
•   Sales savvy, you’ll have experience in sales and be an ambassador for our gym
•   Passionate about customer service, Be a real team player with excellent communication skills
 

What you can expect from us:

We give our people everything they need to succeed. You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey including:

• Complimentary membership to our hotel Gym: Fit Collective 
• Paid birthday leave and proactive health days
• Free dry cleaning
• Popular hotel perks and discounts on our partner platform and some of the best employee discounts across our IHG Hotels for accommodation, food and beverage! and
• Be part of a supportive, high performing team, offering plenty of mentoring & coaching opportunities to develop your skills.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees.

We are proud to be part of the team at InterContinental Sydney Double Bay, and we know you will be too!

So, join us and you’ll become part of our ever-growing global family.