Housekeeping Executive II voco Goa

Do you have exceptional standards? We’re looking for Assistant Manager Housekeeping to work alongside our Housekeeping Manager to ensure all aspects of housekeeping and laundry are befitting of our reputation for delivering genuinely memorable experiences to our guests.

A little taste of your day-to-day: Every day is different, but you’ll mostly be:

● Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards

● Handling complaints and special requests to keep every guest happy

● Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations

● Assisting with deep cleaning projects and occasionally assisting your team during busy periods

● Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards

● Maintaining inventory levels, preparing budgets, and driving productivity

Essential Duties and Responsibilities include the following:

• Direct supervision and develop Housekeeping Department.

• Hires, assign work, monitor activities and performance tracking, conduct appropriate coaching, counseling and training, discipline and terminations.

• Ensures staff compliance with all applicable company policies and procedures.

• Establish and enforce high expectations for arena cleanliness and ensure all job assignments are completed, conforming to building standards.

• Develop and Maintain Standard Operating Procedures for cleaning of the building to maintain high expectations for facility cleanliness.

• Ensure that all safety policies and procedures are enforced in the department. Conduct inspections to ensure proper follow through by department staff.

• Maintain relationships with vendors and suppliers.

• Control inventory of all housekeeping items, equipment, spare parts.

• Plan and schedule manpower, equipment, and supply requirements for the department and maintain accountability for the cost, quality, utilization, and performance of employees and equipment.

• Ensure Maintenance Management System is up to date and maintain records of jobs completed on daily basis

• Manage majority of overnight cleaning shifts

• Has knowledge of and enforces safety regulations.star

Supervisory Responsibilities 

• Manages all employees in the Housekeeping Department. 

• Responsible for the overall direction, coordination, and evaluation of this unit. 

• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems

What We need from you:

● High school diploma / secondary education / equivalent plus one year of housekeeping experience, including some supervisory training/experience.  

● Must be able to speak local language(s).

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

 framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.