Houseperson
Hotel Brand: InterContinental
Location: Australia, Victoria, Sorrento
Hotel: IC - Sorrento Mornington Peninsula (MELST), 23 Constitution Hill Road, 3943
Job number: 163940
InterContinental Hotels are one of the world's leading hotel companies. Present in around 100 countries, we have over 160 million guests staying in 889,164 rooms in more than 6,000 hotels per year.
InterContinental Sorrento Mornington Peninsula opened in August 2022 and is a 108-room design orientated hotel in the heart of Sorrento on the Mornington Peninsula. We are focused on bringing the InterContinental personalised service to life. At InterContinental Mornington Peninsula, we are here to make each valued guest enjoy the finer things in life to discover the means of experiences that cannot be had anywhere else.
InterContinental Sorrento Mornington Peninsula, is seeking a part time Houseperson to join our charming, confident and internationally minded team who knows how to exceed guest expectations
YOUR DAY TO DAY
From the moment our guests step into our doors, they walk into a memorable experience. As a Houseperson, you will play a vital role in supporting the Housekeeping team and ensuring our public areas, guest floors, and back-of-house spaces are maintained to the highest standards.
Your day to day will involve:
Attending to guest requests in a friendly and timely manner
Delivering and replenishing guest amenities, linen, and supplies throughout the hotel
Assisting Room Attendants and the wider Housekeeping team as required
Maintaining the cleanliness and presentation of public areas, guest corridors, and back-of-house spaces
Reporting maintenance issues, safety hazards, and lost property in a timely manner
Ensuring housekeeping equipment, pantries, and storerooms are clean, organised, and well-stocked
Handling, moving, and distributing linen and other housekeeping supplies safely and efficiently
Using cleaning equipment and chemicals appropriately while adhering to all health and safety procedures
Supporting the team in achieving brand standards and delivering exceptional guest experiences every day
WHAT WE NEED FROM YOU
The ideal candidate will have:
Physical ability to work in a manual role
Proactive approach to work tasks
Experience working in a similar role in a hotel property
Our guests are with us 24/7 so weekend and public holiday shifts are all part of the job
Unlimited and unrestricted working rights for Australia required for successful candidates
WHAT WE OFFER
You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey
Free meals on shift
Laundered uniform supplied
Paid birthday leave - hip hip hooray!
Paid parental leave
Proactive paid wellness and mental health days
Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
A massive colleague discounts platform for all your favourite brands and retailers
Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.