Income Auditor

Key Responsibilities

Revenue Verification & Reconciliation

• Review revenue reports from the PMS for all revenue sources, including Food & Beverage, Telephone, Laundry, and other departmental sales; sign off and resolve discrepancies.
• Reconcile Banqueting Function checks and verify rates against agreements.
• Review and post daily Journal Vouchers for manual transactions.
• Verify Miscellaneous Credit, Revenue Adjustments, Discounts, Room Revenue, F&B Revenue, and Zero Rate reports (Complimentary & House Use Rooms).
• Review Room Rate Variance, Room Status Discrepancy, Out of Order / Out of Service Rooms, Void Checks, Daily Entertainment / Employee Meals, and daily Paid Outs & Refunds.
• Prepare and distribute the Daily Revenue Report and conduct reconciliation of daily sales revenue.

Audit & Cash Handling

• Conduct Open Check tests and surprise checks in outlets, Front Office cashiers, and General Cashier floats.
• Prepare General Cashier Summary, investigate over/short cash, and maintain ledger balances.
• Perform other income audit-related duties as assigned.

Compliance & Taxation

• Strong knowledge of VAT, Tax, and City Tax regulations applicable to hotel operations.
• Ensure adherence to financial policies, internal controls, and audit procedures.

Work Attitude & Daily Operations

• Demonstrates a positive, results-driven attitude.
• Ability to meet deadlines and ensure timely completion of daily operational tasks.

General Duties / Safety & Compliance

• Comply with FLS (Fire, Life, Safety) legislation and policies.
• Use and maintain safety equipment responsibly; report damage or hazards.
• Avoid activities that compromise personal or team safety.
• Report accidents, dangerous occurrences, or hazards promptly.
• Uphold moral and legal responsibilities in all work activities.

Qualifications & Experience

• Bachelor’s degree in commerce, Accounting, Finance (academic requirements may be relaxed for experienced candidates).
• Minimum 2 years of experience in income auditing within a hotel or hospitality environment, preferably in IHG properties.
• Strong knowledge of USALI, PMS/POS systems (Opera, MICROS, SUN preferred).
• Sound understanding of revenue controls, audit procedures, and financial reporting.
• Proficiency in MS Word, Excel, PowerPoint, Outlook, and accounting software.

Skills & Competencies

• Strong analytical and numerical skills with high attention to detail.
• Ability to meet deadlines in a fast-paced environment.
• Strong coordination and communication skills.
• High integrity, confidentiality, and accountability.