International Sales Manager インターナショナルセールスマネージャー/ ANA InterContinental Tokyo

【What is the job】

営業部長または営業・マーケティング部長をサポートし、直接販売、顧客開拓、営業管理、広報活動、営業チームの日常的な管理など、営業関連のあらゆる活動と取り組みを監督します。ホテルの年間営業・マーケティング計画に沿って営業戦略を実行し、収益目標の達成または上回り、全体的な商業業績の向上を目指します。

Supports the Director of Sales or Director of Sales & Marketing in overseeing all sales-related activities and initiatives, including direct sales, client solicitation, sales administration, public relations, and the day-to-day management of the sales team.
Responsible for executing sales strategies in line with the hotel’s annual Sales & Marketing Plan, with the goal of achieving or exceeding revenue targets and driving overall commercial performance.
 

【Your day to day】

People 

• Support the Director of Sales in manpower planning and overall sales team resource management.
• Oversee daily sales activities and foster strong working relationships within the team.
• Establish clear and open lines of communication with other departments to ensure alignment and collaboration
• Assist to build a diverse team by embracing varied perspectives, skills, and experiences to enhance overall performance
• Support the Director of Sales to create a positive and growth-oriented work environment by actively training, coaching, mentoring, and developing team members

Financial 

• Contribute to the preparation of the annual sales operating budget and financial plans. 
• Monitor expenses, maximise upselling opportunities, and minimise waste to drive revenue growth.
• Negotiate room rates and promote the hotel’s unique selling points and services within approved booking guidelines.
• Monitor and analyse local competitor activities to maintain a competitive edge in the market.
• Proactively solicit business and follow up on referrals and potential leads to convert them into bookings
• Stay updated on trends, systems, and best practices in AV and event technology through industry literature, hotel showcases, and site visits.
• Provide strategic direction and conduct market research to identify new opportunities and inform sales strategies
• Maintain regular contact with IHG regional hotels and reservation networks to drive collaboration and business referrals
• Represent the hotel at trade shows and industry events; promote and sell conference and event space as directed

【What we need from you】

•  Minimum of 3 year Sales experience in 4* or 5* Hotel property
  ·        Hospitality degree or equivalent
  ·        Excellent customer relations, problem solving and time management skills
  ·        Proficient knowledge of Microsoft Office and Opera Sales
  ·        Proven ability to creating new business opportunities
  ·        Assertive, professional and positive with a proven ability to develop in a team environment
  ·        Must be able to work independently and maintain a positive attitude within a very busy environment
  ·        With valid driver's license is preferred