Laundry Attendant/Tailor at InterContinental Residences Dubai Business Bay

InterContinental Residences Dubai Business Bay is seeking a dedicated Laundry Attendant / Tailor to join our luxury hospitality team. This role is central to ensuring that all guest and property garments meet the impeccable standards expected from a world-class residence. You will deliver precision tailoring, high-quality laundry services, and exceptional guest service in a fast-paced, luxury environment.

InterContinental Residences Dubai Business Bay is nestled in the heart of Dubai’s bustling business district, providing a sanctuary of tranquillity amidst the city’s vibrant landmarks. Located just moments from the iconic Dubai Mall and the awe-inspiring Burj Khalifa, our property embodies the epitome of luxury and sophistication. With 176 meticulously designed residences, each offering unparalleled comfort and style, guests are immersed in a world of grandeur that reflects the timeless elegance and excellence of the InterContinental brand.

Your Day-to-Day

Every day is different, but you’ll mostly be:

Laundry & Garment Care

• Receive, inspect, sort, and process guest and hotel laundry with meticulous attention to detail.
• Operate washing machines, dryers, irons, and steamers safely and efficiently.
• Identify stains, damages, or wear and perform appropriate treatments.
• Ensure garments are returned to guests in pristine condition and on schedule.

Tailoring & Repairs

• Perform minor and major garment alterations, mending, and repairs.
• Maintain a professional tailoring workshop with organized tools, materials, and inventory.
• Assist guests with bespoke tailoring requests and alterations, delivering exceptional service.

Operational Excellence

• Maintain cleanliness, organization, and safety in laundry and tailoring areas.
• Adhere strictly to hygiene, safety, and quality standards consistent with IHG luxury brand expectations.
• Support housekeeping and concierge teams with urgent garment requests.

What We Need from You

Qualifications & Experience

• Proven experience as a laundry attendant or tailor in luxury hotels or high-end hospitality environments.
• Skilled in professional ironing, steaming, stain removal, sewing, and garment alterations.
• Strong attention to detail and commitment to delivering exceptional results.
• Knowledge of fabric types, garment care techniques, and luxury standards.
• Ability to work under pressure and manage multiple tasks efficiently.

Preferred

• Certificate or diploma in laundry management, tailoring, or garment care.
• Experience in a Forbes Five-Star or luxury hotel setting.
• Strong guest service orientation and communication skills.

Personal Attributes

• Dedicated, detail-oriented, and disciplined.
• Guest-focused with a professional demeanour and strong work ethic.
• Flexible to work shifts, weekends, and public holidays as needed.

What You Can Expect from Us

We give our people everything they need to succeed — from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. These include a full uniform, generous room discounts, and world-class training programs.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We foster a culture of trust, support, and acceptance — always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.

We know that to work well, we need to feel well – both inside and outside of work. Through our myWellbeing framework, we’re committed to supporting wellbeing across your health, lifestyle, and workplace.

So, join us and become part of our ever-growing global family.

Don’t quite meet every single requirement but still believe you’d be a great fit for the role? We’d love to hear from you! Click Apply and start your journey with us today.