Manager, Holiday Inn Express Operations
Hotel Brand: IHG Corporate
Location: China, Sichuan, Sichuan
Hotel: Corp Chengdu, Room 402, Block A1, Co-Innovation and Cooperation Center 188, 2nd Jirui Road,Chengdu, 610096
Job number: 146406
This role will provide leadership to drive operations and the performance of Holiday Inn Express hotels within Greater China to maximize owner financial returns and brand performance.
Your day to day
- One point of contact for Holiday Inn Express hotels' Owners and General Managers
- Managing great partnerships & relationships with Owners and hotel GMs to optimize the value of IHG brands and services, and to ensure compliance with quality and operational standards
- Responsible for achieving all Holiday Inn Express hotels' Winning Metrics and RevPar within the assigned portfolios of hotels
- Drive hotel performance through providing support and guidance to hotel General Manager and/or Owner
What we need from you
- Bachelor’s degree or equivalent in Business Management / Hotel Management
- Previous corporate-based hospitality roles (preferable)
- At least 5 years of experience in hotel operations management. Preferably with prior experience in managing a cross-brand portfolio of hotels
- China work experience and fluency in Chinese are required
- In-depth knowledge of operations to include quality, hotel operations, and marketing/sales principles.
- Excellent leadership capabilities
- Effective communication and presentation skills
- Excellent interpersonal skills to build relationships across key stakeholders
- Excellent problem solving, organisational skills & strong influencing and negotiating skills to deal effectively with different owners while balancing against IHG objectives
- Technology savvy with excellent administration ability
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
