Manager, Revenue Management for Hire (Full Service)
Hotel Brand: IHG Corporate
Location: China, Shanghai, Shanghai
Hotel: 上海市, Shanghai, Shanghai, China
Job number: A561199211
This role is responsible for revenue strategy execution and small group management for assigned hotels to achieve annual revenue targets. Deeply participant in RMH projects and processes, set behavioral standards as a role model, explore and develop personal leadership potential, and deliver professional, high-quality revenue support to assigned hotels.
Your day to day
1. Team Basic Management and Member Empowerment
• Lead small group in daily work, decompose team work objectives, clarify individual responsibility boundaries, supervise work progress and quality, ensuring the team efficiently achieves annual revenue targets.
• Set examples by practicing group values and work standards, guide team members to standardize work processes, improve professional skills.
• Participate in team talent development, in new employee coaching, skills training, and performance feedback.
• Create a positive team, collaborative team atmosphere, promote knowledge sharing and mutual cooperation.
2. Revenue Strategy Execution and Hotel Support
• Utilize rich revenue management experience to assist in developing and precisely executing revenue strategies for assigned hotels, covering pricing optimization, inventory dynamic management, and channel performance control.
• Deeply participate in key stages of RMH projects and processes, including data collection, analysis, solution implementation, and effect tracking.
• Hold revenue meetings with assigned hotels, review booking forecasts for the next three months, dynamically adjust SBRP.
• Monitor booking pace, denied and regretted business, analyze historical data and current booking data to identify demand cycles.
• Assist hotels in optimizing GRS system settings, real-time monitor competitor pricing and market dynamics.
• Ensure assigned hotels strictly comply with SBRP rules and standard processes.
3. Data Insights and Strategy Optimization
• Regularly analyze revenue data of assigned hotels (RevPAR, RGI, channel contribution, etc.), identify performance highlights and gaps.
• Monitor group booking and OTA channel performance, assist hotels in analyzing root causes of channel performance differences.
• Participate in the development of annual Strategic Business and Revenue Plan, assist in completing full-year revenue re-forecast and next year budget preparation.
4. Cross-Function Utilization
• Maintain close and efficient communication with hotel management (General Managers, Directors of Sales and Marketing, etc.).
• Cooperate with RMH Director in cross-departmental (Commercial Performance, Operations, etc.) collaboration.
• Ensure revenue strategies align with group overall business objectives.
What we need from you
● Bachelor degree or equivalent degree in Marketing, Business or Commerce
● Managing regional/ multi-property commercial performance in a recognized international hotel company
● Experience with multi-brand entity preferred.
● Good understanding on the capability of hotel and distribution systems
● Good understanding on Hong Kong, Macau and Taiwan market
● Ability to analyze, interpret and extract trends from data
● Establishes goals and objectives and sets performance targets
● A strong leader, able to act as a role model
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
