Pools and Ponds Manager - InterContinental Hayman Great Barrier Reef

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.  We pride ourselves on our diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School. 

The resort features 182 elegantly designed guest rooms, suites, and villas across four distinct accommodation wings, surrounded by glistening pools, panoramic seascapes and lush tropical gardens. Together with our five distinct restaurants and bars alongside a bespoke collection of destination-inspired private dining experiences, InterContinental Hayman Great Barrier Reef, offers unrivalled luxury resort experiences.

About the Role

This is a unique opportunity to oversee the iconic pools and pond facilities on the island. As part of the Engineering team, you will support our technicians and own the upkeep and maintenance of the resort pools and fountains, ensuring they are functioning like clockwork. With naturally high standards to support our own, you’ll approach every task with devotion and pride.

In addition to maintenance tasks, be an approachable and helpful and supportive leader to the team, offering support to both guests and colleagues. Identify and implement preventative maintenance measures to enhance overall efficiency and minimize downtime. By proactively addressing potential issues, contribute to the smooth operation of the resort's water features and ensure a consistently high standard of service for all.

What we need from you

• We are looking for an enthusiastic and reliable team player who takes pride in maintaining high standards and delivering seamless guest experiences. You’ll need to relocate and live on Hayman Island, Queensland, and bring a hands-on approach to your work.  

• A valid Queensland driver’s license is essential, along with a Queensland safety induction White Card. 

• Previous experience with pool maintenance and equipment, including pumps and testing tools, essential, and you should be physically fit to handle the demands of the role.

• Be the holder of or be willing to obtain a valid "Pool Operators Plantroom Certificate" 
• Have experience in the operation of commercial plantroom filtration and dosing equipment
• Have experience in the use of Spin Touch, Palin and or Lovibond pool water testing equipment
• Have reasonable computer skills for entering data into a dedicated database
• Be flexible on work hours and days as this role could include weekends
• Cert III in Swimming Pool and Spa Service (essential) – cert IV highly regarded.
• Complete understanding of A/S and regulations pertaining to the safe, commercial use of pools and application and supervision of standards.

What we offer

• World class Staff Facilities including excellent accommodation, a dedicated staff pool, staff beach, two gyms, bar, diner, laundry, boutique shop and more.
• An exciting and ever-changing Colleague Event Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, Pilates, group bushwalks, cooking classes, BBQ’s, markets and much more.
• Extensive career development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training and online IHG courses.
• 6300 Hotels & Resorts across the world with a strong talent program to develop and grow your career!

How to Apply

Please visit our Careers Page for all details regarding living and working on Hayman Island at: https://haymanisland.intercontinental.com/careers

or click the ‘Apply Now’ button.

We also invite you to learn more by following our social channels:

• Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers