R&B Supervisor - Barista

R&B Supervisor - Barista

Welcome to the Kimpton Naluria Kuala Lumpur family.  Now that you are part of our family, let’s explain the role you will play. 

Our mission is to be the best loved Boutique Hotel & Restaurant Company so regardless of position we look for individuals to join our family who are passionate about providing genuine heartfelt care to our guests, colleagues, owners and communities.

WHAT WILL I ACTUALLY BE DOING?

Our hotel, restaurant and bar are only as good as the people it employs, that’s why we picked you. You’re outgoing and you love to meet new people. You’re passionate, focused and driven about making every guest’s experience ‘ridiculously personal’, making their visit unforgettable, in all the right ways. 

You've proven you can succeed in a fast-paced, guest-focused, no two days the same environment, and we will offer you plenty of opportunities to find your niche and grow. It’s your creativity and flair that we like and we know you are going to make our business a real success.

You’ll be working with a friendly, motivated team who you will recruit and lead with your distinctive style and work with them to develop their full potential and ensure everyone provides genuine heartfelt care to our guests. You will also work alongside our Restaurant and Bar team, and we know that between you all we will really make a name for ourselves.

You will be responsible to complete in all daily coffee preparation and the coffee machine area including all equipment and taking care of all the stock also the cleanliness from opening to closing.

Regarding the role, it’s as the job title says really, you are responsible for providing a vibrant environment for our guests to ‘kick back’ in and chill out with their favourite coffee.

• Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.

• Welcomes guests by determining their coffee interests and needs.

• Educates guests by presenting and explaining the coffee drink menu; answering questions.

• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cold brew, cold-drip, Turkish, nitro, amongst others.

• Generates revenues by attracting new guests and expanded services and products.

• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.

• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs and ensure that all are well maintain and work well.

• Maintains safe and healthy work environment by following organization standards and sanitation regulations.

• Updates job knowledge by participating in educational opportunities.

• Enhances coffee area reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Responsible for maintaining training standards for all barista staff

• Assist beverage and bar manager in coffee roasting program

• Adhere to all instructions from Beverages and Bar Manager.

• To assist other venues when required with the direction of the Banquet Manager and Director of Restaurants and Bars.

• The role is to play a dual role whereby you will not only attend the coffee requests given by guests but also act as an F&B attendant assist the venue’s operations by stepping outside of the bar counter and take orders, clean and wait guests and tables when required

It’s a physical role and although there are the usual meetings, briefings and of course emails to check, you will be on your feet most of the day out and about chatting with your guests and your team, so fitness will be key for you, although reasonable adjustments will be made where we can. We would love it if you were multi-lingual, but it’s not essential. 

WHAT WE’RE LOOKING FOR

A focused individual with passion, personality, individuality, integrity, creativity, and drive for continuous improvement.