Reservation Agent
Hotel Brand: SPHC
Location: Jordan, Amman
Address: SP - The Abdali Boulevard Hotel (AMMBA), Rafiq Al Hariri Avenue, Abdali Area Amman
Job number: 164293
Job Responsibilities:
Booking Management: Promptly handle reservation inquiries via phone, email, and digital channels.
System Operations: Accurately process and update bookings, guest profiles, and special requests.
Inventory Control: Monitor daily availability, group blocks, and last-minute changes while supporting revenue strategies.
Team Collaboration: Liaise with Front Office, Sales, and Housekeeping, and assist with daily arrival and VIP reports.
Compliance & Standards: Maintain accurate records, protect guest data, and promote company loyalty programs.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.