Restaurant & Bar Team Leader- InterContinental Hayman Great Barrier Reef




Hotel Brand: InterContinental
Location: Australia, Queensland, Hayman Island
Hotel: Hayman Great Barrier Reef (HISHA), Hayman Island, Whitsunday Islands, 4801
Job number: 147252
What is the job?
Under the general direction of the Food and Beverage Outlet Manager or designate Manager and within the limited of established InterContinental Hotels Group provides a food and beverage service to guests in an unobtrusive and personalised manner consistent with established outlet operations policies and procedures.
Your day to day
- Be fully conversant with the menu and daily specials when taking orders from guests, upselling wherever possible
- Provide a courteous, professional, efficient and flexible service at all times, following hotel standards of performance
- Ensure all guest requests are actioned accordingly and presented correctly
- Adhere to policies for guidelines on presentation, grooming and punctuality
- Develop and maintain cohesive working relationships within immediate team, and wider hotel team
- Willing and able to work a flexible roster
What we need from you
- Demonstrated ability to interact with customers, employees and third parties in a way that reflects highly on the hotel, the brand and the Company
- Time management skills
- Neat personal presentation
- Responsible Service of Alcohol (QLD RSA)
- World class colleague facilities including excellent subsidised village accommodation with a dedicated pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields.
- An exciting and ever-changing colleague activities calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.
- Extensive career development opportunities with dedicated onsite trainers and an abundance of professional growth opportunities including multi-hire programs, skills training and optional courses.
- IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.
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